Mediasoon

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Mediasoon is a media library and streaming service. The site offers a library to its members that includes over 3,000 movies, 30,000 songs, 500 books, and 1,600 games including AAA titles with new content added to the library on a regular basis. The company states that all content is licensed and legal to distribute. What content is available to each individual user will vary somewhat based on location since not all content is able to be distributed in all areas due to copyright and licensing restrictions.

5-day trial periods are offered from time to time for new members on the site. After the trial period expires if the account is not cancelled it will convert to a paid premium account based on the plan chosen when initially signing up for the trial. Premium memberships come in one of three different plans. A monthly membership, which can be cancelled at any time, is available for $39.95 per month which is billed every 30 days automatically until cancelled. 3-month memberships are available for $16.65 per month which is billed automatically every 30 days until cancelled. These memberships must be kept for a minimum of 3 months before they are eligible to be cancelled. 5-month memberships are also available. 5-month memberships are billed at a rate of $12.99 per month and are automatically charged every 30 days until cancelled. Like 3-month memberships, 5-month memberships must be kept for a minimum of 5 months before they are eligible for cancellation. Membership cancellations can be handled via phone or by logging in to your account online. More information is available below to assist in cancelling your membership to Mediasoon.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Phone number
Email address
User Name
Password
Reason for Cancellation
Last 4 Digits of Card
Amount of Last Charge
Date of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-877-913-9942
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 3422 Old Capital Trail
Address 2: Suite 1514
City: Wilmington
State/Province/Region: DE
Zip/Postal Code: 19808-6192
Country: United States
Phone 1: 1-877-913-9942
Phone 2: 1-302-327-4042
Email 1: support@mediasoon.net
Main Site Url: https://www.mediasoon.net
Help Site Url: https://www.mediasoon.net/support
Terms Of Service Url: https://www.mediasoon.net/terms
Privacy Policy Url: https://www.mediasoon.net/privacy

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