Mediasoon is a media library and streaming service. The site offers a library to its members that includes over 3,000 movies, 30,000 songs, 500 books, and 1,600 games including AAA titles with new content added to the library regularly. The company states that all content is licensed and legal to distribute. What content is available to each user will vary somewhat based on location since not all content can be distributed in all areas due to copyright and licensing restrictions.
5-day trial periods are offered for new members on the site. After the trial period expires if the account is not cancelled it will convert to a paid premium account based on the plan chosen when initially signing up for the trial. Premium memberships come in one of three different plans. A monthly membership, which can be cancelled at any time, is available for $39.95 per month which is billed every 30 days automatically until cancelled. 3-month memberships are available for $16.65 per month which is billed automatically every 30 days until cancelled. These memberships must be kept for a minimum of 3 months before they are eligible to be cancelled. 5-month memberships are also available. 5-month memberships are billed at a rate of $12.99 per month and are automatically charged every 30 days until cancelled. Like 3-month memberships, 5-month memberships must be kept for a minimum of 5 months before they are eligible for cancellation. Membership cancellations can be handled via phone or by logging in to your account online. More information is available below to assist in cancelling your membership to Mediasoon.
Mediasoon CANCEL GUIDES
Get together the following account information:
Email Address
City
Billing Address
Password
Username
First Name
Date of Last Charge
Last 4 Digits of Card
Reason for Cancellation
Amount of Last Charge
Country
ZIP/Postal Code
Last Name
Phone Number
State/Province/Region
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-877-913-9942
Advise the rep that you need to cancel
Give the rep your account info
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation