HipChat is a private messaging and instant messaging service. You can follow our guide on this page to learn how to cancel HipChat.

First, get together the following pieces of information, you will need them in order to cancel.

First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Next, use one of the following contact methods and steps to complete your cancellation.

Cancel by Phone (Live Agent)

  1. Contact customer service at (415) 701-1110
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Be sure to keep the email and/or confirmation info about the cancellation

Company Information

Address 1: 350 Bush Street
Address 2: Floor 13
City: San Francisco
State/Province/Region: CA
Zip/Postal Code: 94104
Country: United States
Phone 1: (415) 701-1110
Twitter Url: https://twitter.com/hipchat?lang=en
Facebook Url: https://www.facebook.com/HipChat/
Main Site Url: https://www.atlassian.com/software/hipchat
Contact Form Url: https://www.atlassian.com/company/contact/purchasing-licensing
Help Site Url: https://support.atlassian.com/?_ga=2.159887732.853026007.1569360084-2110602079.1569360084
Terms Of Service Url: https://www.atlassian.com/legal/cloud-terms-of-service
Privacy Policy Url: https://www.atlassian.com/legal/privacy-policy