If you’re having trouble cancelling on your own, you can also try this online cancellation service:

FunMatrix is a media library and streaming service. The site is operated by Kingplay Corporation which has its corporate offices in Delaware. Kingplay Corporation launched in 2015 and operates several media-focused sites including Funmatrix, Faderplay, Fundancer, Xeniaplay, Funlizard, Funmonger, Melicplay, Funlagoon, and Mossyplay. Funmatrix states that its subscription-based streaming service includes millions of movies, music, books, and gaming titles in its library. Content is accessed via software provided by the company on desktop or laptop computers as well as mobile devices and tablets. The site claims that all content is licensed and legal to distribute in this format but due to copyright and licensing restrictions the specific content offered to each subscriber may vary based on the subscriber’s location.

Funmatrix is a subscription-based service, with each subscription providing the user with unlimited access to the full library for the duration of his or her paid subscription. Subscriptions are available in three plans. A monthly subscription renews and charges every 30 days at a rate of $39.95 but may be cancelled at any time desired by the subscriber with no penalty. Three-month subscriptions bill every 30 days at a rate of $16.65 per month but must be kept for a minimum of at least three months before they are eligible to be cancelled. Finally, 5-month subscriptions are available which bill every 30 days at a rate of $12.99 per month. These memberships must be kept for at least the 5 month minimum subscription period before they are eligible to be cancelled as well. Refunds are available in some situations and customers may choose to downgrade their account to a free membership when cancelling so that they are still able to access content while being charged on a per-item basis rather than per month. More information on cancelling a funmatrix account is included on this page to assist you.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-888-983-1287
  2. In the phone system choose 1
  3. In the phone system choose 4
  4. Advise the rep that you need to cancel
  5. Give the rep your account info
  6. Request a refund, it never hurts to ask
  7. Be sure to get a confirmation number or email for the cancellation
  8. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 501 Silverside Road
Address 2: 56
City: Wilmington
State/Province/Region: DE
Zip/Postal Code: 19809
Country: United States
Phone 1: 1-888-983-1287
Phone 2: 1-302-319-4668
Email 1: [email protected]
Twitter Url:
Facebook Url:
Main Site Url:
Terms Of Service Url:
Privacy Policy Url:

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