FunMatrix is a media library and streaming service. The site is operated by Kingplay Corporation which has its corporate offices in Delaware. Kingplay Corporation launched in 2015 and operates several media-focused sites including funmatrix, faderplay, fundancer.net, xeniaplay, funlizard, funmonger, melicplay, funlagoon, and mossyplay. Funmatrix states that its subscription-based streaming service includes millions of movies, music, books, and gaming titles in its library. Content is accessed via software provided by the company on desktop or laptop computers as well as mobile devices and tablets. The site claims that all content is licensed and legal to distribute in this format but due to copyright and licensing restrictions, the specific content offered to each subscriber may vary based on the subscriber’s location.
Funmatrix is a subscription-based service, with each subscription providing the user with unlimited access to the full library for the duration of his or her paid subscription. Subscriptions are available in three plans. A monthly subscription renews and charges every 30 days at a rate of $39.95 but may be canceled at any time desired by the subscriber with no penalty. Three-month subscriptions bill every 30 days at a rate of $16.65 per month but must be kept for a minimum of at least three months before they are eligible to be canceled. Finally, 5-month subscriptions are available which bill every 30 days at a rate of $12.99 per month. These memberships must be kept for at least the 5-month minimum subscription period before they are eligible to be canceled as well. Refunds are available in some situations and customers may choose to downgrade their account to a free membership when canceling so that they are still able to access content while being charged on a per-item basis rather than per month. More information on canceling a Funmatrix account is included on this page to assist you.
Funmatrix.net CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-888-983-1287
In the phone system choose 1
In the phone system choose 4
Advise the rep that you need to cancel
Give the rep your account info
Request a refund, it never hurts to ask
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
Web Form
Follow these steps:
In a browser, goto https://support.funmatrix.net/en-us/requests
Now enter your information
Request cancellation in description box
Pick the option labeled submit
Web Chat
Follow these steps:
In a browser, goto https://support.funmatrix.net/en-us/
Pick the option labeled Start Live Chat
Advise the rep that you need to cancel
Be sure to get a confirmation number or email for the cancellation
Make sure that you won’t be charged again
Be sure to keep the email and/or confirmation info about the cancellation