FirstMet

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


FirstMet is a dating site formerly known as AYI-Are You Interested. The site is owned by PeerStream Inc. PeerStream was founded in 2005 in New York City as SNAP Interactive and renamed PeerStream in March of 2018. First Met has more than 30 million registered users and over 3 million fans on its Facebook page. The site can be accessed via their Facebook app, website, or via the Android and iOS mobile applications. Users can sign up with their email address and choosing a username and password and entering various demographic information or by linking the account to their existing Facebook account. Free accounts do have access to sending messages on the site but it is limited and may create a profile with up to 10 photos, see daily matches from the site, and browse and search the profiles of other users. Paid members have unlimited messaging and communication, as well as having the ads removed from the site, the ability to see who has viewed your profile, and access to priority customer service support from the site. Paid memberships are available in 1, 3, or 6-month memberships. A 1-month membership is $24.99 which a 3-month membership is $49.99 and a 6-month membership costs $74.97. All paid memberships do automatically renew at the end of the paid period unless cancelled by the user but have no minimum commitment and can be cancelled at any time if desired. We have some additional information that can be found below that will help if you wish to cancel a paid membership to FirstMet or remove your profile from the site.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Date of Birth
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
  1. In a browser, goto https://www.firstmet.com/
  2. Get logged in with username or email, and password
  3. Tap on “Account Settings”
  4. Tap on “Premium Account”
  5. Tap on “Cancel Auto Renew”
Cancel by E-Mail
  1. Compose an email
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Do not consider your account cancelled until you receive an email response confirming your cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. Contact customer service at 855-976-1846
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 320 W. 37th Street
Address 2: 13th Floor
City: New York
State/Province/Region: NY
Zip/Postal Code: 10018
Country: United States
Phone 1: 855-976-1846
Email 1: help@firstmet.com
Twitter Url: https://twitter.com/firstmet
Facebook Url: https://www.facebook.com/FirstMet
Main Site Url: https://www.firstmet.com/
Help Site Url: http://help.firstmet.com/
Contact Form Url: http://help.firstmet.com/customer/portal/emails/new?p=0
Terms Of Service Url: https://www.peerstream.com/terms-of-service/
Privacy Policy Url: https://www.peerstream.com/privacy-policy/
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with FirstMet
  • CHECKCARD AYI-ARE YOU INTERESTED 888-762740
  • CHKCARD AYI-ARE YOU INTERESTED 888-762740
  • CHKCARDAYI-ARE YOU INTERESTED 888-762740
  • Misc. Debit AYI-ARE YOU INTERESTED 888-762740
  • PENDING AYI-ARE YOU INTERESTED 888-762740
  • POS Debit AYI-ARE YOU INTERESTED 888-762740
  • POS PUR AYI-ARE YOU INTERESTED 888-762740
  • POS PURCHASE AYI-ARE YOU INTERESTED 888-762740
  • POS PURCH AYI-ARE YOU INTERESTED 888-762740
  • POS REFUND AYI-ARE YOU INTERESTED 888-762740
  • PRE-AUTH AYI-ARE YOU INTERESTED 888-762740
  • Visa Check Card AYI-ARE YOU INTERESTED 888-762740 MC