If you’re having trouble cancelling on your own, you can also try this online cancellation service:
The Basics: How to Cancel Your Direct TV Account
Find you’re spending too much on TV — Cable, Netflix, DirecTV — and want to downscale? Here are some helpful tips to canceling your subscription to DirecTV quickly:
To cancel DirecTV online:
- Gather your latest bill with all account information.
- Log into your account and navigate to the “My Account” page
- Click on “Manage My Plan” and select “Cancel your services” from the options.
- Be aware that there may be cancellation fees. If these are not clear, proceed by phone and speak with a customer service representative.
To cancel DirecTV by phone:
- Call customer service at 1-800-531-5000 and follow the prompts to speak to a specialist who can assist you with canceling your service
- Be polite with the representative and explain why you want to cancel your service. They may be able to recommend affordable alternatives to expensive cancellation fees which can range anywhere from $15 to $250 depending on the length of your contract.
- Determine when you will next be billed.
Returning your equipment:
- If you do have equipment such as receivers, remotes, routers, and video recording devices, disconnect them and take individual pictures of each device. Be sure to capture the serial numbers on each in the image.
- By mail: ask the representative if they can send you a return kit.
- If more convenient to return in person, ask the customer service representative or search online for the nearest return center (AT&T or a DirecTV location in your area).
- Ask the representative how long you have to return the equipment. Typically it’s 21 days.
Pro Tip: √ Although it’s possible to cancel online, it may be better to call a customer service representative about your account to clearly assess what the cancellation fees might be. When calling, try to call during low volume times from 10am to 2pm to avoid long hold times of 10 minutes or more.
Alternate Phone: 1-800-370-3587
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with DirecTV.
: DIRECTV*NOW 800-965-7288 TX
: DTV*DIRECTV HARDWARE 800-347-3288 CA
: DTV*DIRECTV SERVICE 800-347-3288 CA
ADJUSTMENTS 800-347-3288 CA
CHECK CARD PURCHASE DTV*DIRECTV SERVICE 800-347-3288 CA
DEBIT CARD PURCHASE – DTV*DIRECTV SER 800-347-3288 CA
DEBIT CARD PURCHASE – DTV*DIRECTV SER xxx-xxx-3288 CA
DEBIT CARD PURCHASE – DTV*DIRECTV SERVICE xxx-xxx-3288 CA
DIRECTV Payment PPD ID: 9DTVDTV
DIRECTV Bill Payment
DIRECTV HARDWARE DTV HARDWARE
DIRECTV HARDWARE EL SEGUNDO CA
DIRECTV SERVICE 800-347-3288
DIRECTV SERVICE 800-347-3288 CA
DIRECTV*NOW 800-965-7288 TX
DIRECTVAPOR.COM 844-548-2767 FL
DIRECTVGROU – Purchase
DTV*DIRECTV HARDWARE 800-347-328
DTV*DIRECTV SER 800-347-3288 CA
DTV*DIRECTV SER xxx-xxx-3288 CA
DTV*DIRECTV SERVICE 800-347-3288 CA
DTV*DIRECTV SERVICE xxx-xxx-3288 CA
DTV*DIRECTV SERVICE 800-347-3288 CA 90245 USA
DTV*DIRECTV SERVICE 800-347-3288
DTV*DIRECTV SERVICE 800-347-3288 CA 90245 US
DTV*DIRECTV SERVICES 800-347-3288 CA
Debit Purchase – Visa Dtv*directv Serv800-347-3288ca
Debit Purchase -visa Dtv*directv Hard800-347-3288ca
Dtv*directv Hardware 800-347-3288 Ca
Electronic Withdrawal Directv
PAYPAL INST XFER DIRECTVGROU WEB ID: PAYPALSI77
Payment to The DirecTV Group
Phone Authorized Pmt Directv
RTC*DIRECTV SERVICE 800-347-3288 CA
Web Authorized Pmt Directv