DirecTV (trademarked as DIRECTV) is an American multichannel video programming distributor based in El Segundo, California, founded by Howard Hughes. Launched on June 17, 1994, its primary service is a digital satellite service providing television programming to the United States. It also offers traditional linear television service delivered by IP through its U-verse TV brand and a Virtual MVPD service through its DirecTV Stream brand. Its primary competitors are Dish Network, traditional cable television providers, IP-based television services, and other over-the-top video services. DirecTV has developed a strong customer base since its launch in 1994, offering best-in-class content and service, and providing customers with an industry-leading video experience. To become genuine competitors in the broadcast market, satellite operators had to steal business away from cable companies, something their meager content and service offerings could not do. In 2000, DirecTV introduced the first live in-flight television service for airlines, and in 2004, the company rebranded itself as The DirecTV Group, Inc. As of February 2020, DirecTV manages a fleet of 12 satellites in geostationary orbit at positions ranging from 95 degrees W to 119 degrees W, ensuring strong coverage of the North American continent. DirecTV has been awarded a J.D. Power award for residential cable and satellite TV customer satisfaction in 2007, and its NAIC code is 515210 Cable and Other Subscription Programming.
DirecTV offers four subscription packages for its customers, all with a 2-year term. These packages are Entertainment, Choice, Ultimate, and Premier. The Entertainment package is a winning package of family favorites and sports, with an introductory price of $64.99 per month for the first year and $102.00 per month for the second year. It includes 165+ live TV channels, 45,000 on-demand titles, major sports channels like ESPN, ESPN2, and NBCSN, a premium bundle of HBO Max, Cinemax, Showtime, STARZ, and EPIX free for 3 months, and then $53.95 per month thereafter, and an extra $150.00 Visa Rewards Card when you use the code SWITCH while signing up. The Choice package has entertainment for everyone with comedy, drama, and sports, with an introductory price of $69.99 per month for the first year and $124.00 per month for the second year. It includes 200+ live TV channels, 50,000 on-demand titles, highlights including NFL Network, GSN, Own, and Nicktoons, the 2022 season of NFL SUNDAY TICKET MAX for free, a premium bundle of HBO Max, Cinemax, Showtime, STARZ, and EPIX free for 3 months and then $53.95 per month thereafter, and an extra $150.00 Visa Rewards Card when you use the code SWITCH while signing up. The Ultimate package has the biggest blockbusters for everyone and is $89.99 per month for the first year and $154.00 per month for the second year. The Premier package is the biggest package offered with every premium channel included and is $139.99 per month for the first year, then $209.00 per month for the second year. All packages come with a free first TV connection. Each additional TV connection is $7.00 per month per TV.
DIRECTV CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
4 digit PIN code on account
Phone (Live Agent)
Follow these steps:
Contact customer service at 800-531-5000
Advise the rep that you need to cancel
Give the rep your account info
Be sure to get a confirmation number or email for the cancellation
Make sure that you won’t be charged again
Request a refund, it never hurts to ask
Be sure to keep the email and/or confirmation info about the cancellation
