If you’re having trouble cancelling on your own, you can also try this online cancellation service:



Crunchyroll is an online media provider of Japanese anime and media. Anime lovers will find over 25,000 episodes available online to peruse and watch at their convenience. The platform is available online as well as streaming through various devices including PS4, Xbox, Android, iPhone, and others. By paying a monthly subscription fee (currently $6.99), members can watch almost any anime show available. Billing is available directly through Crunchyroll or through iTunes. If you find that you would like to cancel your Crunchyroll subscription, follow the appropriate method below. To get started canceling your Crunchyroll account, you will need the following:

To Cancel Online:

  1. Log in to your online Crunchyroll account.
  2. Locate the Cancel button.
  3. Press the button and follow the prompts to complete cancellation.

To Cancel by Email:

  1. Navigate to the Crunchyroll contact page found here.
  2. Fill out the customer contact form. You will need to provide:
    • The amount charged
    • The date of the transaction
    • If you paid by credit card, also provide your name as it appears on the credit card, the last four digits of the billing credit card, the expiration date, and the billing zip code.
    • If you paid with PayPal you will need to provide your PayPal email address.
  3. Wait for a response from a customer service agent and follow any further directions.

To Cancel through iTunes (Through Mobile Device):

  1. On your Apple mobile device, go to “settings”, then “iTunes & App Store”.
  2. Tap your Apple ID,
  3. Click “View Apple ID”.
  4. Press “Subscriptions”.
  5. Find your Crunchyroll subscription and tap on it.
  6. Click “Cancel Subscription”.

To Cancel through iTunes (Through a Computer):

  1. Log in to your iTunes account.
  2. Using the menu at the top of the iTunes screen, click “Account”, then “View My Account”.
  3. Authenticate your account, then click “View My Account”.
  4. Scroll to the “Settings” menu.
  5. Click “Manage”.
  6. Locate the “Crunchyroll” subscription.
  7. Click “Edit”.
  8. Click “Cancel Subscription”.

Pro Tips:

  • Crunchy roll provides a free one week trial. Users can experience the service without having to pay the subscription cost to determine if they are ready to buy.
  • Trial memberships must be canceled before the end of the trial term. If the user fails to cancel their subscription they will be charged the full monthly rate. Trial memberships can be cancelled after the first 24 hours of the trial period.
  • There is no fee to cancel your membership but there will be no refund for any unused subscription period.