If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Clapsplay is a media library and streaming service. The site is owned and operated by Chalon Corporation, located in Charlotte, North Carolina in the USA. Clapsplay states on their website that the service includes more than 10,000 movies, 5,000 games, 20,000 books, and 100,000 albums. The service provides premium subscription plans that include access to all content in the Clapsplay library, using the service’s built-in software including a games launcher, music player, video player, and book reader. Clapsplay can be used on up to 5 computers logged in from the same physical location with 1 subscription.

5-day free trials are periodically offered for the site and can be chosen at signup for new subscribers. Premium subscriptions are available in 3 different options and commitment levels. Monthly memberships are available for $39.95 per month. These accounts renew and charge automatically every 30 days and have no minimum commitment meaning they can be cancelled at any time desired by the subscriber. 3-month memberships are available for $16.65 per month. These accounts renew and charge automatically every 30 days as well but have a minimum commitment of 3 months worth of payments before they may be cancelled. The same is true for 5-month memberships which renew and charge automatically every 30 days but must be kept for 5 months before being cancelled. 5-month memberships are charged $12.99 per month. Refunds are sometimes available for the unused time that remains on the membership if cancelled before the end of the current billing cycle. More information can be found below to assist you in cancelling your membership.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-888-991-4415
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Make sure that you won’t be charged again
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 525 North Tryon Street
Address 2: Suite 1600
City: Charlotte
State/Province/Region: NC
Zip/Postal Code: 28202
Country: United States
Phone 1: 1-888-991-4415
Phone 2: 1-980-202-0251
Email 1: [email protected]
Main Site Url:
Help Site Url:
Terms Of Service Url:
Privacy Policy Url:

Leave a Reply