CBS All Access

September 19, 2018

Other

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

 

CBS All Access is a streaming subscription that you can get directly from CBS at their website or through a multitude of devices such as the Amazon Fire Stick or Roku. With access to exclusives like the latest iteration of Star Trek, they also offer archives of legendary TV programs like The Twilight Zone. Being charged and no longer need the services? Read on for how to stop the charges!

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
  1. In a browser, goto https://www.cbs.com/all-access
  2. Get logged in with email and password
  3. Tap on the arrow next to your name in the top corner
  4. Select “CBS All Access Account”
  5. Navigate up on the page to locate “Cancel my subscription” and click it
  6. Now enter your information and follow the prompts carefully to ensure that you cancel
  7. Tap on “Complete cancellation”
  8. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. Contact customer service at 888-274-5343
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Make sure that you won’t be charged again
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 51 West 52nd Street
City: New York
State/Province/Region: NY
Zip/Postal Code: 10019
Country: United States
Phone 1: 888-274-5343
Twitter Url: https://twitter.com/cbsallaccess
Facebook Url: https://www.facebook.com/CBSAllAccess
Main Site Url: https://www.cbs.com/all-access/
Help Site Url: https://cbsi.secure.force.com/CBSi/knowledgehome_allaccess
Terms Of Service Url: https://www.cbsinteractive.com/legal/cbsi/terms-of-use
Privacy Policy Url: https://www.cbsinteractive.com/legal/cbsi/privacy-policy/highlights
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with CBS All Access
  • 01/16/2016 CBS ALL ACCESS 888-274-5343 CA
  • 01/20/2016 CBS ALL ACCESS 888-274-5343 CA
  • 02/12/2016 CBS ALL ACCESS 888-274-5343 CA
  • 02/20/2016 CBS ALL ACCESS 888-274-5343 CA
  • 03/12/2016 CBS ALL ACCESS 888-274-5343 CA
  • 03/21/2016 CBS ALL ACCESS 888-274-5343 CA
  • 08/12/2015 CBS ALL ACCESS 888-274-5343 CA
  • 09/12/2015 CBS ALL ACCESS 888-274-5343 CA
  • 10/12/2015 CBS ALL ACCESS 888-274-5343 CA
  • 11/12/2015 CBS ALL ACCESS 888-274-5343 CA
  • 11/16/2015 CBS ALL ACCESS 888-274-5343 CA
  • 11/19/2015 CBS ALL ACCESS 888-274-5343 CA
  • 12/12/2015 CBS ALL ACCESS 888-274-5343 CA
  • 12/16/2015 CBS ALL ACCESS 888-274-5343 CA
  • 12/19/2015 CBS ALL ACCESS 888-274-5343 CA
  • Cbs All Access
  • : CBS ALL ACCESS 888-274-5343 CA
  • CBS ALL ACCESS 888-274-5343 CA
  • CBS ALL ACCESS 888-274-5343 CA 01/19
  • CBS ALL ACCESS 888-274-5343 CA 01/20
  • CBS ALL ACCESS 888-274-5343 CA 02/08
  • CBS ALL ACCESS 888-274-5343 CA 02/19
  • CBS ALL ACCESS 888-274-5343 CA 02/20
  • CBS ALL ACCESS 888-274-5343 CA 02/22
  • CBS ALL ACCESS 888-274-5343 CA 03/08
  • CBS ALL ACCESS 888-274-5343 CA 03/14
  • CBS ALL ACCESS 888-274-5343 CA 03/19
  • CBS ALL ACCESS 888-274-5343 CA 03/20
  • CBS ALL ACCESS 888-274-5343 CA 08/19
  • CBS ALL ACCESS 888-274-5343 CA 09/19
  • CBS ALL ACCESS 888-274-5343 CA 10/19
  • CBS ALL ACCESS 888-274-5343 CA 11/19
  • CBS ALL ACCESS 888-274-5343 CA 11/20
  • CBS ALL ACCESS 888-274-5343 CA 12/19
  • CBS ALL ACCESS 888-274-5343 CA 12/20
  • CBS ALL ACCESS 888-274-5343 CA 94105 USA
  • CBS ALL ACCESS 888-274-5343 CA US
  • CBS ALL ACCESS xxx-xxx-5343 CA
  • CBSI ENTERTAINMENT 888-274-5343 CA
  • CHECKCARD 02/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 02/17 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 02/19 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 03/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 03/17 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 03/19 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD 04/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
  • CHECKCARD CBS ALL ACCESS
  • CHECKcard CBS ALL ACCESS 888-274-5343 CA RECURRING
  • CHECKCARD CBSI ENTERTAINMENT
  • CHECKCARD CBSI LIVE 800-781-9444 CAUS
  • CHKCARD CBS ALL ACCESS
  • CHKCARDCBS ALL ACCESS
  • CHKCARD CBSI ENTERTAINMENT
  • CHKCARDCBSI ENTERTAINMENT
  • CHKCARD CBSI LIVE 800-781-9444 CAUS
  • CHKCARDCBSI LIVE 800-781-9444 CAUS
  • DEBIT CARD PURCHASE CBS ALL ACCESS CA
  • DEBIT CARD PURCHASE – CBS ALL ACCESS xxx-xxx-5343 CA
  • Debit card signature purchase To CBS ALL ACCESS888-274-5343CA
  • Debit Purchase – Visa Cbs All Access 888-274-5343ca
  • Misc. Debit CBS ALL ACCESS
  • Misc. Debit CBSI ENTERTAINMENT
  • Misc. Debit CBSI LIVE 800-781-9444 CAUS
  • PENDING CBS ALL ACCESS
  • PENDING – CBS ALL ACCESS 888-274-5343 CA
  • PENDING CBSI ENTERTAINMENT
  • PENDING CBSI LIVE 800-781-9444 CAUS
  • POS Debit CBS ALL ACCESS
  • POS Debit – – CBS ALL ACCESS 888-274-5343 CA
  • POS DEBIT CBS ALL ACCESS 888-274-5343 CA
  • POS Debit CBSI ENTERTAINMENT
  • POS Debit CBSI LIVE 800-781-9444 CAUS
  • POS Debit – Visa Check card – CBS ALL ACCESS 888-274-5343 CAUS
  • POS PUR CBS ALL ACCESS
  • POS PUR CBSI ENTERTAINMENT
  • POS PUR CBSI LIVE 800-781-9444 CAUS
  • POS PURCHASE CBS ALL ACCESS
  • POS PURCHASE CBSI ENTERTAINMENT
  • POS PURCHASE CBSI LIVE 800-781-9444 CAUS
  • POS PURCH CBS ALL ACCESS
  • POS PURCH CBSI ENTERTAINMENT
  • POS PURCH CBSI LIVE 800-781-9444 CAUS
  • POS REFUND CBS ALL ACCESS
  • POS REFUND CBSI ENTERTAINMENT
  • POS REFUND CBSI LIVE 800-781-9444 CAUS
  • PRE-AUTH CBS ALL ACCESS
  • PRE-AUTH CBSI ENTERTAINMENT
  • PRE-AUTH CBSI LIVE 800-781-9444 CAUS
  • RECURRING CHECK CARD PURCHASE CBS ALL ACCESS 888-274-5343 CA
  • Visa Check Card CBS ALL ACCESS MC
  • Visa Check Card CBSI ENTERTAINMENT MC
  • Visa Check Card CBSI LIVE 800-781-9444 CAUS MC
  • VISA DDA PUR461043 CBS ALL ACCESS 888 274 5343 * CA