If you’re having trouble cancelling on your own, you can also try this online cancellation service:

AffairAlert is one of the sites that aims to connect individuals seeking to have affairs with others like them or people who want to date a married person. Because the site aims to help people have affairs, one of its key features is discretion. Members must agree to protect the privacy of other users on the site to sign up, and the sign-up process enables you to create a unique username that will help protect your identity while on the site. Billing for paid AffairAlert accounts is handled via the Epoch third party discreet billing service. Users may sign up for free and create their own profile on the site as well as utilize the basic search functions and see which other users they may match with based on their desires and interests. Free and paid users may both use the messaging service to communicate with other members on the site. Paid memberships are required to use the advanced search options, expanded access to view pictures and videos upgraded by others, and unlimited messages while free memberships have a limit to the number of messages that can be received or sent. A 3-day trial membership is available on the site for $9.00. A 3-month silver membership provides unlimited messaging and profile views for $51.00, while a six-month membership provides unlimited communication options for $72.00. All features are available via the VIP membership which is $30.00 for 1 month with the option to receive a free month if you do not make a connection during the first paid month. Memberships do not have a minimum commitment and can be cancelled at any time by the member. More information is available below to help if you want to cancel a membership to

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 844-399-9749
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 233 S Wacker Drive
Address 2: Ste 8400
City: Chicago
State/Province/Region: IL
Zip/Postal Code: 60606
Country: United States
Phone 1: 844-399-9749
Phone 2: 619-900-1607
Email 1: [email protected]
Main Site Url:
Help Site Url:
Web Chat Url:
Contact Form Url:
Terms Of Service Url:
Privacy Policy Url: