Vivint

• Vivint
• Vivint (APX Alarm)
• Vivint, Inc
• Vivint Louisiana LLC.’s

Vivint is a public smart home company in the United States and Canada founded by Keith Nellesen and Todd Pedersen in 1999. It is headquartered at 4931 North 300 West Provo, Utah 84604. Vivint offers a variety of home security products and packages, such as the SkyControl Starter Kit, Home Security System Bundle, Smart Home Control Bundle, Video Security Bundle, and Smart Complete Bundle. Each of these packages comes with different options, such as smart entry sensors, motion sensors, Google Home Minis, thermostats, door locks, and garage controllers. The company also provides professional installation for a fee of $99.00. Vivint also offers 24/7 monitoring and support to its customers. With Vivint, you can customize your security system to meet your specific needs. Vivint’s products are designed to provide a secure and automated home experience, giving you peace of mind and greater convenience. Vivint provides an extensive range of home security plans, all of which come with a host of features and benefits. Their base plan, Smart Security, includes 24-7 professional monitoring, mobile app access, and smoke and carbon monoxide monitoring for $29.99 per month. Vivint’s Smart Home plan is their most comprehensive package and includes all of the features of the Smart Security plan plus smart home features, integrations, and medical alert system support for $39.99 per month. For those who want video capabilities, the Smart Home Video plan includes all of the features of the Smart Home plan plus home video monitoring for $44.95 per month. All of Vivint’s plans require a 4 or 5-year contract. Vivint also offers add-on smart devices to customize your security system. These add-ons include an element thermostat, a lighting control module, a Car Guard (GPS tracker and diagnostic tool), a smart garage controller, video doorbell cameras, and indoor and outdoor cameras. All of the add-on devices are compatible with other platforms and devices such as Google Home, Nest Thermostat, Amazon Echo, Kwikset Smart Locks, Philips Hue Smart Lights, and Z-Wave compatible devices. Vivint’s customer support is available by phone or live chat. To contact Vivint’s customer support by phone, call 801-377-9111. You will need to provide your first name, last name, billing address, phone number, and email address. Vivint also requests that you have your account number ready, and any error codes available, and be in front of your panel to assist you faster.

Get together the following account information:

• First Name
• Last Name
• Account Number
• Reason for Cancellation
• Password

Follow these steps:

1. Contact customer service at 1-800-216-5232
2. Give the rep your account info
3. Ask for and write down the steps you need to take to cancel
4. Compose an email requesting cancellation
5. Give the rep your account info
6. Address and send the email to [email protected]
7. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. Contact customer service at 1-800-216-5232
2. Ask for and write down the steps you need to take to cancel
3. Give the rep your account info
4. Compose a letter requesting cancellation
5. Give the rep your account info
6. Fax the letter to 801-377-4116