Chegg, Inc., is an American education technology company based in Santa Clara, California. It provides homework help, digital and physical textbook rentals, used textbook purchases, online tutoring, and other student services. In October 2000, Iowa State University students Josh Carlson, Mike Seager, and Mark Fiddleke launched Chegg’s forerunner, Cheggpost, a Craigslist-style message board for Iowa State students. Chegg is a combination of the words chicken and egg and references the founders’ catch-22 feeling of being unable to obtain a job without experience while being unable to acquire experience without a job. Carlson teamed with Iowa State MBA Osman Rashid, an avid user of the site who recognized its potential to disrupt the textbook market, which had “drastically outpaced the rate of inflation”. The company was incorporated in 2005 by Carlson, Rashid, and Aayush Phumbhra. At that time, it offered scholarship searches, internship matching, and college application advice. Some initial start-up funding was provided by Rashid. In February 2006, Carlson left the company. Phumbhra and Rashid rebranded, launching Chegg, Inc. in December 2007, with Rashid as CEO. After ending services unrelated to renting and purchasing textbooks, the company adjusted its business model to reflect that of Netflix’s rental-based model, concentrating on renting textbooks to students, and Chegg expanded to a national market. It later added goods and student services through corporate acquisitions. In 2008, revenues were about $10 million; in 2009, revenues for the month of January were reported as $10 million. Following a brief tenure by former Ask.com and Match.com CEO Jim Safka in 2009, former Guitar Hero CEO Dan Rosensweig was appointed CEO in 2010. Chegg began trading shares publicly on the New York Stock Exchange in November 2013. Its IPO was reported to have raised $187.5 million, with an initial market capitalization of about $1.1 billion. In 2014, Chegg entered a partnership with book distributor Ingram Content Group to distribute Chegg’s physical textbook rentals. In April 2017, Chegg and Pearson Education began a textbook rental partnership; In the pilot program, the publisher Pearson made 50 editions of high-volume textbooks (both digital and print) available only to rent. Chegg served as the exclusive rental outlet. As of March 2020, the company reported having 2.9 million subscribers to Chegg Services. In June 2021, Chegg unveiled Uversity, a new educational platform that will provide a space for professors and other educators to share content. In the same year, Chegg partnered with Varkey Foundation to launch Global Student Prize to recognize outstanding students that make an impact on local or international communities.
When signing up for a free Chegg account, you must indicate if you’re a student or educator, and, if a student, your educational level and additional details, such your school and year. When you sign up for a Chegg account, you can access some of it for free, including the flashcard app, money advice, and listings for scholarships and internships. There is a cost for service-oriented pieces, like getting help with math homework or writing papers. You can buy one service singly ($9.95-$19.95 per month) or a bundle of all the services ($19.95 per month).
If you no longer require your Chegg subscription, please continue reading for cancellation instructions.
Chegg CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-855-581-9873
Advise the rep that you need to cancel
Give the rep your account info
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
