Match.com

• Match
• Match.com
• Matchcom

Gary Kremen and Peng T. Ong founded Match.com in San Francisco in 1993. The website was initially known as Electric Classifieds Inc. and was later rebranded to Match.com in 1995. Simon Glinsky and Fran Maier were instrumental in the success of the site from its early days, with Glinsky co-writing its business plan and Maier becoming the director of marketing. Match.com was a free beta when it first launched in early 1995, and was featured in Wired magazine the following year. After disagreements with venture capitalists, founder Kremen left the company in March 1996, and it was purchased by Cendant in 1997 and then sold to IAC in 1999. In September 2001, Match.com partnered with AOL and MSN in an effort to expand its audience, and in 2004, Tim Sullivan was replaced as CEO by Jim Safka. Thomas Enraght-Moony took over as CEO in 2007. Match.com’s product design included matching criteria, services to LGBT communities, and business models for rollout marketing strategies. The company also implemented a subscription model and included diverse communities such as women, technology professionals, and lesbian, gay, bisexual, and transgender people. Match.com also launched MatchLive, a local dating service that allowed daters to meet in public places for social activities and speed dating. IAC formed Match Group in February 2009 to consolidate Match.com and other dating sites it owned, and the company’s European operations were sold to Meetic for 5 million Euros and a reported 27% stake in the company. Match.com offers a variety of plans, with two types: Standard Match Plans and Premium Match Plans. The Standard Match Plans include 3-month, 6-month, and 12-month access plans, with prices ranging from $24.99 to $11.99 per month. The Premium Match Plans are designed for singles who want the best results, and they include extra features such as a yearly review of your profiles by Match staff, a monthly boost to increase your views, and email read notifications. The 12-month plan is the best deal at $13.99 per month, while the 6-month plan costs $17.99 per month and the 3-month plan costs $26.99 per month. With the Premium Match Plans, you can be sure to get noticed and never miss a message. Match.com is the most popular online dating site, so you can be sure you’ll get the best results with any of their subscriptions.

Get together the following account information:

• First Name
• Last Name
• E-mail Address on account
• Password
• Reason for Cancellation
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)
• Date of Birth

Follow these steps:

1. In a browser, goto http://www.match.com/login/login.aspx/
2. Get logged in with email address and password
3. Pick the option labeled “Account Settings”
4. Pick the option labeled “Subscription”
5. Pick the option labeled “Cancel Subscription”
6. Now enter your information
7. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. Contact customer service at 1-800-926-2824
2. In the phone system choose 5
3. Advise the rep that you need to cancel
4. Give the rep your account info
5. Make sure that you won’t be charged again
6. Be sure to get a confirmation number or email for the cancellation
7. Be sure to keep the email and/or confirmation info about the cancellation