1&1 Internet

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


1&1, also known as 1&1 Ionos, is a website hosting company founded in 1988 that began serving US-based customers since 2003. 1&1 is a subsidiary of United Internet which was founded by Ralph Dommermuth and is based in Montabaur, Germany with US headquarters in Chesterbrook, PA. The company is one of the largest web hosting firms in the world, employing over 7,000 people worldwide with offices in 10 countries and data centers in both Europe and Lenexa, KS. 1&1 offers domain name registration, website hosting via both Linux and Windows platforms, email hosting services, e-commerce services via the ePages software, virtual, dedicated, and cloud server options, and a website builder known as MyWebsite. Domain name registrations range from $15.00 to $40.00 per year depending on the type chosen with a discounted $1.00 rate for the first year for new customers. Web hosting packages are billed annually and range from $1.00 per month to $5.00 per month to $9.00 per month for the first year increasing to $8.00, $10.00, and $14.00 per month after the first 12 months have passed. Dedicated server packages range from $50.00 per month for the first year to $120.00 per month for the first year depending on the hardware level desired. Services may be cancelled at any time, though refunds may only be obtained for cancellations that are completed within the first 30 days after signing up. More information is available below to help you cancel an account with 1&1 Ionos services for web hosting, servers, or domain registrations.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Customer ID
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
  1. In a browser, goto https://www.1and1.com/
  2. Get logged in with Customer ID and Password
  3. Select the package you want to cancel
  4. Navigate down on the page to locate “My Data”
  5. Tap on the switch next to “Auto-renewal” to turn it off
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 701 Lee Road
Address 2: Suite 300
City: Chesterbrook
State/Province/Region: PA
Zip/Postal Code: 19087
Country: United States
Phone 1: 866-991-2631
Phone 2: 610-560-1441
Phone 3: 610-560-1501
Email 1: cares@1and1.com
Email 2: support@1and1.com
Email 3: abuse@1and1.com
Twitter Url: https://twitter.com/1and1
Facebook Url: https://www.facebook.com/1and1
Main Site Url: https://www.1and1.com
Help Site Url: https://help.1and1.com
Terms Of Service Url: https://www.1and1.com/terms-gtc/general-terms-and-conditions
Privacy Policy Url: https://www.1and1.com/terms-gtc/terms-privacy/?linkId=ft.nav.privacypolicy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with 1&1 Internet
  • 1&1 Internet
  • 1&1 INTERNET INC. CHESTERBROOK PA
  • CHECKCARD 1&1 INTERNET, INC. 877-4612631 PA
  • CHECKCARD 1&1 INTERNET, INC. CHESTERBROOK PA US
  • CHECKCARD 1 AND 1 INTERNET, IN 877-4612631 PA
  • CHECKCARD 1 AND 1 INTERNET, IN877-4612631 PA
  • CHKCARD 1&1 INTERNET, INC. 877-4612631 PA
  • CHKCARD1&1 INTERNET, INC. 877-4612631 PA
  • CHKCARD 1&1 INTERNET, INC. CHESTERBROOK PA US
  • CHKCARD1&1 INTERNET, INC. CHESTERBROOK PA US
  • CHKCARD 1 AND 1 INTERNET, IN 877-4612631 PA
  • CHKCARD 1 AND 1 INTERNET, IN877-4612631 PA
  • CHKCARD1 AND 1 INTERNET, IN 877-4612631 PA
  • CHKCARD1 AND 1 INTERNET, IN877-4612631 PA
  • Misc. Debit 1&1 INTERNET, INC. 877-4612631 PA
  • Misc. Debit 1&1 INTERNET, INC. CHESTERBROOK PA US
  • Misc. Debit 1 AND 1 INTERNET, IN 877-4612631 PA
  • Misc. Debit 1 AND 1 INTERNET, IN877-4612631 PA
  • Payment To 1&1 Internet Inc.
  • PENDING 1&1 INTERNET, INC. 877-4612631 PA
  • PENDING 1&1 INTERNET, INC. CHESTERBROOK PA US
  • PENDING 1 AND 1 INTERNET, IN 877-4612631 PA
  • PENDING 1 AND 1 INTERNET, IN877-4612631 PA
  • POS Debit 1&1 INTERNET, INC. 877-4612631 PA
  • POS Debit 1&1 INTERNET, INC. CHESTERBROOK PA US
  • POS Debit 1 AND 1 INTERNET, IN 877-4612631 PA
  • POS Debit 1 AND 1 INTERNET, IN877-4612631 PA
  • POS PUR 1&1 INTERNET, INC. 877-4612631 PA
  • POS PUR 1&1 INTERNET, INC. CHESTERBROOK PA US
  • POS PUR 1 AND 1 INTERNET, IN 877-4612631 PA
  • POS PUR 1 AND 1 INTERNET, IN877-4612631 PA
  • POS PURCH 1&1 INTERNET, INC. 877-4612631 PA
  • POS PURCH 1&1 INTERNET, INC. CHESTERBROOK PA US
  • POS PURCH 1 AND 1 INTERNET, IN 877-4612631 PA
  • POS PURCH 1 AND 1 INTERNET, IN877-4612631 PA
  • POS PURCHASE 1&1 INTERNET, INC. 877-4612631 PA
  • POS PURCHASE 1&1 INTERNET, INC. CHESTERBROOK PA US
  • POS PURCHASE 1 AND 1 INTERNET, IN 877-4612631 PA
  • POS PURCHASE 1 AND 1 INTERNET, IN877-4612631 PA
  • POS REFUND 1&1 INTERNET, INC. 877-4612631 PA
  • POS REFUND 1&1 INTERNET, INC. CHESTERBROOK PA US
  • POS REFUND 1 AND 1 INTERNET, IN 877-4612631 PA
  • POS REFUND 1 AND 1 INTERNET, IN877-4612631 PA
  • PRE-AUTH 1&1 INTERNET, INC. 877-4612631 PA
  • PRE-AUTH 1&1 INTERNET, INC. CHESTERBROOK PA US
  • PRE-AUTH 1 AND 1 INTERNET, IN 877-4612631 PA
  • PRE-AUTH 1 AND 1 INTERNET, IN877-4612631 PA
  • Visa Check Card 1&1 INTERNET, INC. 877-4612631 PA MC
  • Visa Check Card 1&1 INTERNET, INC. CHESTERBROOK PA US MC
  • Visa Check Card 1 AND 1 INTERNET, IN 877-4612631 PA MC
  • Visa Check Card 1 AND 1 INTERNET, IN877-4612631 PA MC
  • WWW.1AND1.COM
  • WWW.1AND1.COM 877-461-2631 PA
  • WWW.1AND1.COM 877-4612631 PA
  • WWW.1AND1.COM 8774612631 PA
  • WWW.1AND1.COM CHESTERBROOK PA