1&1

• 1&1 Internet
• 1&1 Internet, Inc.
• 1 and 1
• one & one
• one and one
• 1&1

1&1, also known as 1&1 Ionos, is a website hosting company founded in 1988 that began serving US-based customers in 2003. 1&1 is a subsidiary of United Internet which was founded by Ralph Dommermuth and is based in Montabaur, Germany with US headquarters in Chesterbrook, PA. The company is one of the largest web hosting firms in the world, employing over 7,000 people worldwide with offices in 10 countries and data centers in both Europe and in Lenexa, KS. 1&1 offers domain name registration, website hosting via both Linux and Windows platforms, email hosting services, e-commerce services via the ePages software, virtual, dedicated, and cloud server options, and a website builder known as MyWebsite. Domain name registrations range from $15.00 to $40.00 per year depending on the type chosen with a discounted $1.00 rate for the first year for new customers. Web hosting packages are billed annually and range from $1.00 per month to $5.00 per month to $9.00 per month for the first year increasing to $8.00, $10.00, and $14.00 per month after the first 12 months have passed. Dedicated server packages range from $50.00 per month for the first year to $120.00 per month for the first year depending on the hardware level desired. Cloud hosting packages are available in several packages available for prices ranging $15.00 to $65.00 per month. Services may be cancelled at any time, though refunds may only be obtained for cancellations that are completed within the first 30 days after signing up. More information is available below to help you cancel an account with 1&1 Ionos services for web hosting, servers, or domain registrations.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Customer ID

Follow these steps:

1. In a browser, goto https://www.1and1.com/
2. Get logged in with Customer ID and Password
3. Select the package you want to cancel
4. Navigate down on the page to locate “My Data”
5. Pick the option labeled the switch next to “Auto-renewal” to turn it off
6. Be sure to keep the email and/or confirmation info about the cancellation