If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Sutraplay is a media streaming service, providing access to a library of on-demand media of various forms. Sutraplay is owned and operated by a parent company with headquarters located in Slovakia, with customer service centers located in the New York City area in the USA for customer contact. Customers subscribe to a premium plan offered by Sutraplay for unlimited access to the full library of the content offered by the site. Available media offerings include millions of movies, books, music in the form of songs and playlists, and gaming titles. Sutraplay media content can be accessed via the company’s website on a customer’s desktop or laptop computer, as well as via Android or iOS-based mobile phones or tablet devices. Licensing rights are set by the owners of the content, so what content is available will vary depending on the customer’s location.

Sutraplay memberships can be purchased in three different plans. Monthly memberships are available for $39.95 per month and renew automatically each month. Monthly memberships can be cancelled at any time since these memberships have no minimum commitment. 3-month memberships bill at $16.65 per month and charge automatically each month, but must be kept for at least 3 months before being eligible to be cancelled. 5-month memberships bill at a rate of $12.99 per month, which is charged automatically every 30 days but must be kept for at least 5 months before these memberships are eligible to be cancelled.

Refunds may be available under some circumstances for customers that are not satisfied with the service. More information is available elsewhere on this page that has been collected in order to assist you in cancelling a membership to Sutraplay.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone number
Email Address
Billing address
Zip Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-877-249-6342
  2. Advise the rep that you need to cancel
  3. Request a refund, it never hurts to ask
  4. Give the rep your account info
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: Dunajska 29
City: Stare Mesto
State/Province/Region: Prague
Zip/Postal Code: 811 08
Country: Slovakia
Phone 1: 1-877-249-6342
Phone 2: 1-646-213-7670
Email 1: [email protected]
Main Site Url:
Help Site Url:
Terms Of Service Url:
Privacy Policy Url: