If you’re having trouble cancelling on your own, you can also try this online cancellation service:

MediaTrek is a subscription media website. They have at least 3,000 movies, 30,000 songs, 500 books, and 1,000 games all ready for you listen to and view at your fingertips. They refresh their inventory of media every day so no worries of viewing the same thing over and over. The books are in the e-pub format which means you should have an e-pub reader or have an e-book converter to be able to read it on your device. Video games can be streamed or downloaded. The songs are in mp3 format which means you can stream them, or you can transfer them on an mp3 player.

In order to sign up for this subscription website, you have to give them your credit card number. There is a five-day trial and then you will be billed monthly. If you do decide to cancel the monthly billing before the five days are up, you will be downgraded to the free regular membership. MediaTrek verifies your billing address by holding one dollar to two dollars and then releases it within seven days. They will refund your money if you have problems with the website, billing problems, or you find out the website wasn’t for you. In order to play the games they have, you will have to install the MediaTrek player. MediaTrek claims their website is safe and legit. MediaTrek does have a support email address and a support phone number.

MediaTrek is controlled by a company called Eimhir Ltd. Eimhir Ltd is a media distributor. Eimhir Ltd has been distributing media for seven years. They are located in London.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-877-747-0005 or 1-302-722-4141
  2. Advise the rep that you need to cancel
  3. Request a refund, it never hurts to ask
  4. Give the rep your account info
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 2nd Floor
Address 2: 1-2 Broadgate
City: London
State/Province/Region: Greater London
Zip/Postal Code: EC2M 2QS
Country: United Kingdom
Phone 1: 1-877-747-0005
Phone 2: 1-302-722-4141
Email 1: [email protected]
Main Site Url:
Help Site Url:
Terms Of Service Url:
Privacy Policy Url:

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