MagicJack

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


MagicJack was founded in 2007 by Dan Borislow and Donald Burns to provide internet-based telephone service plans to consumers. Dan Borislow remains the CEO of the company. In 2010 the original founding company, known then as Ymax, merged with Vocaltek to create MagicJack Vocaltek LTD which is based in Netanya, Israel. The service initially offered new phone numbers to its customers but in 2011 announced that customers would now be able to port their existing phone numbers into the service and use that number for the Voice Over IP (VOIP) service offered by MagicJack. 

Customers who sign up for MagicJack receive a USB device that plugs into their computer or, in the case of MagicJack Plus, directly into their internet router and then allows the customer to connect a standard phone into the device for phone calls. Customers may then make unlimited calls to the USA and Canada with a few notable exceptions. These exceptions include calls to conference calls, a specific area code in Northern Canada, and much of Alaska and require an additional prepaid minutes plan. Calls to other countries are available for additional charges per minute which vary from country to country and calls to paid services such as 900 numbers are not allowed via MagicJack. 

New customers may purchase their MagicJack device on the website for $35.00 for the device and first year of service, with the option to purchase a second device at the same time for $9.99. Additional years of service after the first year are available for $39.00 for one year or $89.00 for three years. The service does not have a minimum commitment for service plans and can be cancelled at any time desired by the customer. More information is available below to help you cancel a MagicJack service plan. 

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-844-866-2442
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 5700 Georgia Avenue
City: West Palm Beach
State/Province/Region: FL
Zip/Postal Code: 33405
Country: United States
Phone 1: 561-586-3380
Phone 2: 561-594-9925
Phone 3: 844-866-2442
Phone 4: 561-594-5787
Email 1: PrivacyRights@magicJack.com
Email 2: Misrepresentation@magicJack.com
Email 3: ReportAbuse@magicJack.com
Twitter Url: https://twitter.com/magicjack
Facebook Url: https://www.facebook.com/magicjackApp
Main Site Url: http://www.magicjack.com
Help Site Url: http://www.magicjack.com/faq
Fax: 561-586-2328
Terms Of Service Url: http://www.magicjack.com/action/saps
Privacy Policy Url: http://www.magicjack.com/privacy.html
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with MagicJack
  • CHECKCARD MAGICJACK.COM PHONE 561-594-2140
  • CHECKCARD MAGICJACK.COM PHONE 561-594-2140 US
  • CHECKCARD MAGICJACK.COM PHONE 561-594-992
  • CHECKCARD MAGICJACK.COM RENEWAL 561-594-21
  • CHKCARD MAGICJACK.COM PHONE 561-594-2140
  • CHKCARDMAGICJACK.COM PHONE 561-594-2140
  • CHKCARD MAGICJACK.COM PHONE 561-594-2140 US
  • CHKCARDMAGICJACK.COM PHONE 561-594-2140 US
  • CHKCARD MAGICJACK.COM PHONE 561-594-992
  • CHKCARDMAGICJACK.COM PHONE 561-594-992
  • CHKCARD MAGICJACK.COM RENEWAL 561-594-21
  • CHKCARDMAGICJACK.COM RENEWAL 561-594-21
  • MAGIC JACK
  • MAGICJACK.COM PHONE 561-594-2140 US
  • Misc. Debit MAGICJACK.COM PHONE 561-594-2140
  • Misc. Debit MAGICJACK.COM PHONE 561-594-2140 US
  • Misc. Debit MAGICJACK.COM PHONE 561-594-992
  • Misc. Debit MAGICJACK.COM RENEWAL 561-594-21
  • PENDING MAGICJACK.COM PHONE 561-594-2140
  • PENDING MAGICJACK.COM PHONE 561-594-2140 US
  • PENDING MAGICJACK.COM PHONE 561-594-992
  • PENDING MAGICJACK.COM RENEWAL 561-594-21
  • POS Debit MAGICJACK.COM PHONE 561-594-2140
  • POS Debit MAGICJACK.COM PHONE 561-594-2140 US
  • POS Debit MAGICJACK.COM PHONE 561-594-992
  • POS Debit MAGICJACK.COM RENEWAL 561-594-21
  • POS PURCHASE MAGICJACK.COM PHONE 561-594-2140
  • POS PURCHASE MAGICJACK.COM PHONE 561-594-2140 US
  • POS PURCHASE MAGICJACK.COM PHONE 561-594-992
  • POS PURCHASE MAGICJACK.COM RENEWAL 561-594-21
  • POS PURCH MAGICJACK.COM PHONE 561-594-2140
  • POS PURCH MAGICJACK.COM PHONE 561-594-2140 US
  • POS PURCH MAGICJACK.COM PHONE 561-594-992
  • POS PURCH MAGICJACK.COM RENEWAL 561-594-21
  • POS PUR MAGICJACK.COM PHONE 561-594-2140
  • POS PUR MAGICJACK.COM PHONE 561-594-2140 US
  • POS PUR MAGICJACK.COM PHONE 561-594-992
  • POS PUR MAGICJACK.COM RENEWAL 561-594-21
  • POS REFUND MAGICJACK.COM PHONE 561-594-2140
  • POS REFUND MAGICJACK.COM PHONE 561-594-2140 US
  • POS REFUND MAGICJACK.COM PHONE 561-594-992
  • POS REFUND MAGICJACK.COM RENEWAL 561-594-21
  • PRE-AUTH MAGICJACK.COM PHONE 561-594-2140
  • PRE-AUTH MAGICJACK.COM PHONE 561-594-2140 US
  • PRE-AUTH MAGICJACK.COM PHONE 561-594-992
  • PRE-AUTH MAGICJACK.COM RENEWAL 561-594-21
  • Visa Check Card MAGICJACK.COM PHONE 561-594-2140 MC
  • Visa Check Card MAGICJACK.COM PHONE 561-594-2140 US MC
  • Visa Check Card MAGICJACK.COM PHONE 561-594-992 MC
  • Visa Check Card MAGICJACK.COM RENEWAL 561-594-21 MC