If you’re having trouble cancelling on your own, you can also try this online cancellation service:

IMVU is an online social networking website. The company was founded in 2004 by Will Harvey, Eric Ries, Marcus Gosling, and Matt Danzig. During the launch, the company was backed by venture investors, Menlo Ventures, AllegisCyber Capital, Bridgescale Partners, and Best Buy Capital. The company is publicly-owned. The Chief Executive Officer is Daren Tsui. The headquarters are located in Redwood City, CA. Though many people think otherwise, the company’s name is neither an acronym or an initialism. The name is meaningless and does not stand for anything at all.

IMVU uses 3-D avatars to meet new people, chat, create, and play games. There are currently over 6 million users on the website, making the website the largest virtual reality network. You must be at least 13 years of age to sign up on the website. You can sign up with your email address or with your Facebook account. Once you have signed up and verified your email address, you are able to customize your avatar. You can choose between male or female, and change the look and outfit of the avatar. Once your avatar is created and named, you can join the fun. The 3-D experience allows you to connect and chat with other members on the website. There are millions of people on the website for you to communicate with.

Chatting on IMVU is free. If you want to enjoy more features on the website, you can purchase credits. The credits are IMVU’s virtual currency. You can purchase currency cards on the website, as well as at Best Buy and other retailers throughout the world. Credits will allow you to make purchases within the website. You can easily cancel and/or delete your IMVU account. We have included a cancellation guide on this page to assist you with canceling your IMVU account. Please continue reading this page for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
  1. In a browser, goto
  2. Get logged in with username and password
  3. Tap on Account
  4. Navigate down on the page to locate Manage Subscriptions
  5. Tap on Cancel your subscription
Company Information
Address 1: PO Box 2772
City: Redwood City
State/Province/Region: CA
Zip/Postal Code: 94063
Country: United States
Phone 1: 1-866-761-0975
Email 1: [email protected]
Twitter Url:
Facebook Url:
Help Site Url:
Fax: 650-321-7263
Terms Of Service Url:
Privacy Policy Url:

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