Home Chef

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Home Chef is a meal kit delivery service founded in June 2013 by Pat Vihtelic and headquartered in Chicago, Illinois. In 2017, the company also began selling its products via Walmart. As of May 2018, Home Chef is owned by the Kroger corporation and starting summer 2018 Home Chef kits are stocked in Kroger stores as well as being delivered weekly to mail subscribers. The weekly kits contain pre-portioned ingredients and recipes from the company’s rotating menu of 15 different dinner options, or from their weekly breakfast, lunch, smoothie, or fruit basket options. Home Chef delivers 3 million meals each month to its subscribers. Customers may choose which day is most convenient for their deliveries, and deliveries are available Tuesday-Thursday. When signing up the customer may enter how many people they are cooking for (2, 4, or 6 people) and how many meals per week they wish to make with Home Chef as well as any dietary needs such as low calorie or foods they wish to avoid, and whether they want meat, vegetable, or seafood-based meals. Pricing is based on these selections per serving, with dinner menus priced at $9.95 per serving per meal. 15-minute lunch selections are $7.99 per serving, smoothie kits and fruit baskets are both $4.95 per serving. Boxes are sent automatically on the chosen day until cancelled with the ability to skip a week or adjust the menu selections before a cutoff date based on the delivery day. Should you wish to cancel the subscription more information is available below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 872-225-2433
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, goto https://www.homechef.com
  2. Get logged in with Email and Password
  3. Tap on “My Account”
  4. Select “Account Information”
  5. Navigate down on the page to locate “Delivery Details”
  6. Tap on “Pause Your Account”
  7. Now enter your information
  8. Tap on “Pause Account”
  9. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 600 North Kingsbury
Address 2: Suite 1002
City: Chicago
State/Province/Region: IL
Zip/Postal Code: 60654
Country: United States
Phone 1: 872-225-2433
Email 1: support@homechef.com
Email 2: legal@homechef.com
Email 3: donotshare@homechef.com
Twitter Url: https://twitter.com/RealHomeChef
Facebook Url: https://www.facebook.com/realhomechef
Main Site Url: https://www.homechef.com
Help Site Url: https://support.homechef.com/hc/en-us
Contact Form Url: https://support.homechef.com/hc/en-us/requests/new
Terms Of Service Url: https://www.homechef.com/terms
Privacy Policy Url: https://www.homechef.com/privacy-policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Home Chef
  • CHECKCARD HOME CHEF 872-225-2433 IL
  • CHKCARD HOME CHEF 872-225-2433 IL
  • CHKCARDHOME CHEF 872-225-2433 IL
  • Misc. Debit HOME CHEF 872-225-2433 IL
  • PENDING HOME CHEF 872-225-2433 IL
  • POS Debit HOME CHEF 872-225-2433 IL
  • POS PURCHASE HOME CHEF 872-225-2433 IL
  • POS PURCH HOME CHEF 872-225-2433 IL
  • POS PUR HOME CHEF 872-225-2433 IL
  • POS REFUND HOME CHEF 872-225-2433 IL
  • PRE-AUTH HOME CHEF 872-225-2433 IL
  • Visa Check Card HOME CHEF 872-225-2433 IL MC