f.y.e. Backstage Pass VIP

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


F.Y.E., which stands for For Your Entertainment, is a chain of entertainment retail stores that began in Trumbull CT’s mall in 1993 by Bob Higgins. As of 2018, the chain has 270 locations throughout the United States and its headquarters in Albany, NY. The stores carry music CDs, vinyl music records, movies on DVD and Blu-Ray, video games, merchandise, and electronics items. FYE offers its backstage VIP program as a customer loyalty and discount service. Members receive a 10% discount on their purchases in stores or online via the FYE website and a 20% discount on purchases on their birthday, 5-10% cash back on purchases made at retailers in the member network, 5-20% discounts on purchases for gift cards at participating retailers including Staples, CVS and Red Robin among others, 10-50% off when dining at over 50,000 participating restaurants, a monthly $10.00 cash back rebate on restaurant dining, mail-in rebates on movie ticket purchases, discounts at amusement parks and hotels, and discounts on auto care purchases such as car washes, oil changes and routine maintenance, as well as discounts on car rentals of $10.00 to $30.00 off at participating car rental vendors. A one-month free trial is available for the backstage VIP program, with the trial converting to a standard paid membership if not cancelled during the trial period. Ongoing memberships will charge $11.99 per month with the membership automatically renewing each month until cancelled. A lower level of benefits is available with the Platinum backstage pass which only includes the discount on purchases and some additional coupons via email. Platinum memberships are only available in store for $25.00 per year. Either type of membership may be cancelled at any time. More information is available below on how to cancel a backstage membership from F.Y.E.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Email address on the account
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Membership number
Phone Number on Account
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Form
  1. In a browser, goto https://www.fyevip.com/contactUs
  2. Now enter your information
  3. Tap on “Reason for contact”
  4. Tap on Member Cancellation
  5. Navigate down on the page to locate the orange “submit” button
  6. Tap on the orange “submit” button
  7. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-877-351-2131
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
  1. Compose an email requesting to cancel your account
  2. Give the rep your account info
  3. Be sure to get a confirmation number or email for the cancellation
  4. Address and send the email to service@fyevip.com
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: P.O. Box 41248
City: Nashville
State/Province/Region: TN
Zip/Postal Code: 37204
Country: USA
Phone 1: 1-877-351-2131
Email 1: service@fyevip.com
Twitter Url: https://twitter.com/officialfye
Facebook Url: https://www.facebook.com/FYE/
Main Site Url: https://www.fyevip.com/
Help Site Url: https://www.fyevip.com/faq
Contact Form Url: https://www.fyevip.com/contactUs
Terms Of Service Url: https://www.fyevip.com/Terms
Privacy Policy Url: https://www.fyevip.com/privacyPolicy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with f.y.e. Backstage Pass VIP
  • 07/23/2016 FYE BACKSTAGE PASS 877-351-2131 NY
  • 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170
  • 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #23689618
  • 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #9617617
  • 688263 RECUR PURCHASE FYE BACKSTAGE PA 877-351-2131 NY
  • auth #357678 07-22-2016 FYE BACKSTAGE PA 877-351-2131 NY
  • Card Purchase – FYE BACKSTAGE PA
  • CHECKCARD 04/22 FYE BACKST ALBANY NY
  • CHECKCARD 05/20 FYE BACKST ALBANY NY
  • CHECKCARD 06/17 FYE BACKST ALBANY NY
  • CHECKCARD 07/22 FYE BACKST ALBANY NY
  • CHECKCARD 07/29 FYE BACKST ALBANY NY
  • CHECKcard FYE BACKSTAGE PAS 877-351-2131 NY RECURRING
  • CHECKcard FYE BACKSTAGE PASS 877-351-2131 NY RECURRING
  • CHECKCARD FYE BACKST ALBANY NY ON 05/20
  • CHECKCARD FYE BACKST ALBANY NY ON 06/17
  • CHECKCARD FYE BACKST ALBANY NY ON 07/22
  • CHECKCARD FYE BACKST ALBANY NY ON 07/29
  • CHECKCARD FYE**BSP VIP 63553 1
  • CHECKCARD FYE**BSP VIP 63553 1 NY
  • CHECKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • CHKCARD FYE**BSP VIP 63553 1
  • CHKCARDFYE**BSP VIP 63553 1
  • CHKCARD FYE**BSP VIP 63553 1 NY
  • CHKCARDFYE**BSP VIP 63553 1 NY
  • CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • CHKCARDMC FYE BACKSTAGE PA BR 877 351 2131 NY
  • EFT VISA RF#618123797900 06/29 FYE BACKSTAGE PASS 877-
  • EFT VISA RF#621120019600 07/29 FYE BACKSTAGE PASS 877-
  • (ELN) FYE BACKSTAGE PASS FYE BAC
  • FYE BACKST
  • FYE BACKST 02-19
  • FYE BACKST 04-15
  • FYE BACKSTAGE PASS
  • FYE BACKSTAGE PASS 05-20 877-351-2131 NY BB&T; CHECK CARD RECURRING PYMT
  • FYE BACKSTAGE PASS-351-2131 NY
  • FYE BACKSTAGE PASS 877-351-2131
  • FYE BACKSTAGE PASS877-351-2131 N
  • FYE BACKSTAGE PASS 877-351-2131 NY
  • FYE BACKSTAGE PASS 877-351-2131 NY 05/13
  • FYE BACKSTAGE PASS 877-351-2131 NY 06/29
  • FYE BACKSTAGE PASS 877-351-2131 NY 06/30
  • FYE BACKSTAGE PASS 877-351-2131 NY 07/29
  • FYE BACKSTAGE PASS 877-351-2131 NY 08/05
  • FYE BACKST ,ALBANY
  • Misc. Debit FYE**BSP VIP 63553 1
  • Misc. Debit FYE**BSP VIP 63553 1 NY
  • Misc. Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • PENDING FYE**BSP VIP 63553 1
  • PENDING FYE**BSP VIP 63553 1 NY
  • PENDING MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • Point of Sale Debit L340 DATE 06-30 FYE BACKSTAGE PASS877-351-2131
  • POS Debit – – FYE BACKSTAGE PASS 877-351-2131 NY
  • POS DEBIT FYE BACKST ALBANY NY
  • POS Debit FYE**BSP VIP 63553 1
  • POS Debit FYE**BSP VIP 63553 1 NY
  • POS Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • POS Debit – Visa Check card – FYE BACKST ALBANY NYUS
  • POS PURCHASE FYE**BSP VIP 63553 1
  • POS PURCHASE FYE**BSP VIP 63553 1 NY
  • POS PURCHASE MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • POS PURCH FYE**BSP VIP 63553 1
  • POS PURCH FYE**BSP VIP 63553 1 NY
  • POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • POS PUR FYE**BSP VIP 63553 1
  • POS PUR FYE**BSP VIP 63553 1 NY
  • POS PUR MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • POS REFUND FYE**BSP VIP 63553 1
  • POS REFUND FYE**BSP VIP 63553 1 NY
  • POS REFUND MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 04-29- 16
  • POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 05-31- 16
  • POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 06-29- 16
  • POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 07-29- 16
  • PRE-AUTH FYE**BSP VIP 63553 1
  • PRE-AUTH FYE**BSP VIP 63553 1 NY
  • PRE-AUTH MC FYE BACKSTAGE PA BR 877 351 2131 NY
  • PURCHASE FYE BACKST ALBANY NY card
  • RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY
  • VISA AUTHORIZATION FYE BACKST-07-29 11.58.30
  • Visa Check Card FYE**BSP VIP 63553 1 MC
  • Visa Check Card FYE**BSP VIP 63553 1 NY MC
  • Visa Check Card MC FYE BACKSTAGE PA BR 877 351 2131 NY MC
  • VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY
  • VISA PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY-07-30 07.55.04