DTE Energy

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


DTE Energy is an energy company based in Detroit, Michigan. The company is involved in developing and managing energy-related businesses and services nationwide, with one division focused on providing electric services to 2.2 million customers and natural gas utility services to 1.3 million customers within the state of Michigan. As of 2005, DTE energy listed 22 coal-fired power generating plants, most built within the 1950s and 1960s. Some of these plants have been or will be retired due to their age.

Due to electric choice initiatives in Michigan, customers may choose companies other than DTE to supply their electricity. However, regardless of this fact, distribution and metering of electric services in the area are still maintained and operated by DTE Energy. Customers who have chosen DTE to supply their electricity may choose from one of several different plans offered by the company. Plans include Smart Currents which includes a smart thermostat and lower rates on nights and weekends, Dynamic Peak Pricing which has prices per kWh that vary based on time and usage, time of day electric rate plans, plans for senior citizens, and a standard residential rate. Natural gas utility services can also be obtained through DTE Energy for residential customers within the state of Michigan. Pricing for this service will vary however, depending on location, plan chosen, and which appliances within the home use natural gas. DTE states that, on average, natural gas is available for approximately 1/3 of the cost of other utility sources.

Most plans with DTE do not have a contract and can be cancelled at any time but customers should check their plan documents for more information on this question. More information about how to cancel your DTE Energy service can be found on this page.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-477-4747
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: One Energy Plaza
Address 2: 1189 WCB
City: Detroit
State/Province/Region: MI
Zip/Postal Code: 48226
Country: United States
Phone 1: 800-477-4747
Phone 2: 800-482-8720
Email 1: custserviceweb@dteenergy.com
Email 2: security@dteenergy.com
Email 3: energyreports@dteenergy.com
Twitter Url: https://twitter.com/dte_energy
Facebook Url: https://www.facebook.com/dteenergy
Main Site Url: https://www.newlook.dteenergy.com
Help Site Url: https://www.newlook.dteenergy.com/wps/wcm/connect/dte-web/quicklinks/help-center
Terms Of Service Url: https://www.newlook.dteenergy.com/wps/wcm/connect/dte-web/quicklinks/footer/terms-and-conditions
Privacy Policy Url: https://www.newlook.dteenergy.com/wps/wcm/connect/dte-web/quicklinks/footer/01+online+privacy+policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with DTE Energy
  • ACH HOLD DTE Energy ON 03/01
  • ACH HOLD DTE Energy ON 04/01
  • CHECKCARD 02/26 DTE ENERGY DETROIT MI MI
  • CHECKCARD 03/04 DTE ENERGY DETROIT MI MI
  • CHECKCARD 03/20 DTE ENERGY DETROIT MI MI
  • CHECKCARD 04/03 DTE ENERGY DETROIT MI MI
  • CHECKCARD DTE ENERGY 800-477-474
  • CHECKCARD DTE ENERGY 800-477-474 03132359470 MI
  • CHECKCARD DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • CHECKcard DTE ENERGY 800-477-4747 313-235-9470 MI
  • CHECKCARD DTE ENERGY 800-477-4747 800-477-4747 MI
  • CHECKCARD DTE ENERGY 800-477-474 800-477-4
  • CHECKCARD DTE ENERGY 800-477-474 800-477-4747 MI
  • CHECKcard DTE ENERGY 800-47 MI
  • CHKCARD DTE ENERGY 800-477-474
  • CHKCARDDTE ENERGY 800-477-474
  • CHKCARD DTE ENERGY 800-477-474 03132359470 MI
  • CHKCARDDTE ENERGY 800-477-474 03132359470 MI
  • CHKCARD DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • CHKCARDDTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • CHKCARD DTE ENERGY 800-477-4747 800-477-4747 MI
  • CHKCARDDTE ENERGY 800-477-4747 800-477-4747 MI
  • CHKCARD DTE ENERGY 800-477-474 800-477-4
  • CHKCARDDTE ENERGY 800-477-474 800-477-4
  • CHKCARD DTE ENERGY 800-477-474 800-477-4747 MI
  • CHKCARDDTE ENERGY 800-477-474 800-477-4747 MI
  • DEBIT PURCHASE Jul 18 10:23 DTE ENERGY 800-477-474 MI 15201
  • DEBIT PURCHASE Jul 18 11:18 DTE ENERGY 800-477-474 MI 15201
  • DTE Energy
  • DTE Energy #0666
  • DTE Energy #2826
  • DTE ENERGY 48226 MI
  • DTE Energy #5497
  • DTE ENERGY 800-
  • DTE ENERGY 800-4
  • DTE ENERGY 800-477,,
  • DTE ENERGY 800-477-47 313-235-9470 MI
  • DTE ENERGY 800-477-47 313-235-9470 MI 01/12
  • DTE ENERGY 800-477-47 313-235-9470 MI 01/17
  • DTE ENERGY 800-477-47 313-235-9470 MI 01/19
  • DTE ENERGY 800-477-47 313-235-9470 MI 02/07
  • DTE ENERGY 800-477-47 313-235-9470 MI 02/17
  • DTE ENERGY 800-477-47 313-235-9470 MI 02/23
  • DTE ENERGY 800-477-47 313-235-9470 MI 03/18
  • DTE ENERGY 800-477-47 313-235-9470 MI 10/02
  • DTE ENERGY 800-477-47 313-235-9470 MI 10/30
  • DTE ENERGY 800-477-47 313-235-9470 MI 11/12
  • DTE ENERGY 800-477-47 313-235-9470 MI 11/18
  • DTE ENERGY 800-477-47 313-235-9470 MI 12/11
  • DTE ENERGY 800-477-47 313-235-9470 MI 12/17
  • DTE ENERGY 800-477-474
  • DTE ENERGY 800-477-474 03132359470 MI
  • DTE ENERGY 800-477-4747
  • DTE ENERGY 800-477-4747 313-235-9470 MI
  • DTE ENERGY 800-477-4747 firstpoynt.coMI
  • DTE Energy 8004774747 PPD ID: 1380478650
  • DTE ENERGY 800-477-474 FIRSTPOYNT.COMI
  • DTE ENERGY 800-477-47 800-477-4747 MI
  • DTE ENERGY 800-477-4 firstpoynt.co MI
  • DTE Energy #9705
  • DTE ENERGY Bill Payment
  • DTE ENERGY ONLINE PMT ***********1POS
  • DTE ENERGY ONLINE PMT ***********3POS
  • DTE ENERGY ONLINE PMT ***********4POS
  • DTE ENERGY ONLINE PMT ***********5POS
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  • DTE ENERGY ONLINE PMT ***********7POS
  • DTE Energy WEB
  • DTE Energy WEB ID:
  • DTE Energy xxxxxxxxxx
  • Misc. Debit DTE ENERGY 800-477-474
  • Misc. Debit DTE ENERGY 800-477-474 03132359470 MI
  • Misc. Debit DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • Misc. Debit DTE ENERGY 800-477-4747 800-477-4747 MI
  • Misc. Debit DTE ENERGY 800-477-474 800-477-4
  • Misc. Debit DTE ENERGY 800-477-474 800-477-4747 MI
  • Online Payment To DTE ENERGY 01/28
  • Online Payment To DTE ENERGY 03/14
  • ONLINE PAYMENT TO DTE ENERGY 03/14
  • Online Payment To DTE ENERGY 10/09
  • Online Payment To DTE ENERGY 11/02
  • Online Payment To DTE ENERGY 12/01
  • OTHER DECREASE DTE Energy
  • PENDING DTE ENERGY 800-477-474
  • PENDING DTE ENERGY 800-477-474 03132359470 MI
  • PENDING DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • PENDING DTE ENERGY 800-477-4747 800-477-4747 MI
  • PENDING DTE ENERGY 800-477-474 800-477-4
  • PENDING DTE ENERGY 800-477-474 800-477-4747 MI
  • Point Of Sale Withdrawal DTE ENE
  • POS Debit DTE ENERGY 800-477-474
  • POS Debit DTE ENERGY 800-477-474 03132359470 MI
  • POS Debit DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • POS Debit DTE ENERGY 800-477-4747 800-477-4747 MI
  • POS Debit DTE ENERGY 800-477-474 800-477-4
  • POS Debit DTE ENERGY 800-477-474 800-477-4747 MI
  • POS DEBIT DTE ENERGY DETROIT MI MI
  • POS PURCHASE DTE ENERGY 800-477-474
  • POS PURCHASE DTE ENERGY 800-477-474 03132359470 MI
  • POS PURCHASE DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • POS PURCHASE DTE ENERGY 800-477-4747 800-477-4747 MI
  • POS PURCHASE DTE ENERGY 800-477-474 800-477-4
  • POS PURCHASE DTE ENERGY 800-477-474 800-477-4747 MI
  • POS PURCH DTE ENERGY 800-477-474
  • POS PURCH DTE ENERGY 800-477-474 03132359470 MI
  • POS PURCH DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • POS PURCH DTE ENERGY 800-477-4747 800-477-4747 MI
  • POS PURCH DTE ENERGY 800-477-474 800-477-4
  • POS PURCH DTE ENERGY 800-477-474 800-477-4747 MI
  • POS PUR DTE ENERGY 800-477-474
  • POS PUR DTE ENERGY 800-477-474 03132359470 MI
  • POS PUR DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • POS PUR DTE ENERGY 800-477-4747 800-477-4747 MI
  • POS PUR DTE ENERGY 800-477-474 800-477-4
  • POS PUR DTE ENERGY 800-477-474 800-477-4747 MI
  • POS REFUND DTE ENERGY 800-477-474
  • POS REFUND DTE ENERGY 800-477-474 03132359470 MI
  • POS REFUND DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • POS REFUND DTE ENERGY 800-477-4747 800-477-4747 MI
  • POS REFUND DTE ENERGY 800-477-474 800-477-4
  • POS REFUND DTE ENERGY 800-477-474 800-477-4747 MI
  • PRE-AUTH DTE ENERGY 800-477-474
  • PRE-AUTH DTE ENERGY 800-477-474 03132359470 MI
  • PRE-AUTH DTE ENERGY 800-477-474 03132359470 MI 48226 USA
  • PRE-AUTH DTE ENERGY 800-477-4747 800-477-4747 MI
  • PRE-AUTH DTE ENERGY 800-477-474 800-477-4
  • PRE-AUTH DTE ENERGY 800-477-474 800-477-4747 MI
  • PURCHASE DTE ENERGY
  • PURCHASE DTE ENERGY 8
  • Visa Check Card DTE ENERGY 800-477-474 03132359470 MI 48226 USA MC
  • Visa Check Card DTE ENERGY 800-477-474 03132359470 MI MC
  • Visa Check Card DTE ENERGY 800-477-4747 800-477-4747 MI MC
  • Visa Check Card DTE ENERGY 800-477-474 800-477-4747 MI MC
  • Visa Check Card DTE ENERGY 800-477-474 800-477-4 MC
  • Visa Check Card DTE ENERGY 800-477-474 MC
  • WEBDTE Energy (8004774747)