Birchbox

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Birchbox offers a monthly subscription box offering subscribers 4-5 monthly makeup or other beauty sample products, which may include skincare items, perfume, organic products, and other cosmetics items. Birchbox was founded in September 2010 by Harvard Business School graduates Katia Beauchamp and Hayley Barna. By September of 2015, Birchbox had over 1 million subscribers and more than 800 brand partners. In 2018, a stake of the business was purchased by Walgreens with Birchbox being offered in Walgreens stores. Subscribers may choose to purchase full-size versions of the products they receive as samples via the Birchbox website, and as of 2016, approximately 50% of customers were choosing to take advantage of this option. Customers also earn loyalty points for their purchases which can be used toward the cost of future boxes. When signing up initially each subscriber completes a profile which is then used to create the boxes that customer will receive in the future. Customers may also choose to add full-size products to each box if desired or choose one sample in their next box via the Sample Choice program. The standard original Birchbox is $10.00 per month or $110.00 per year with no additional shipping costs. Birchbox’s “Man” box is $10.00 per month or $60.00 for six months while the BirchboxMan Plus box is $20.00 per month. Birchbox monthly boxes have no commitment and customers may cancel their future shipments at any time if desired without penalty, while annual subscriptions may only be cancelled within the first month though autorenewal can be turned off for annual subscriptions. There is more information below to help if you wish to cancel a Birchbox subscription.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
E-mail Address on account
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-(877) 487-7272
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. In a browser, goto
  2. Go to https://support.birchbox.com/hc/en-us#
  3. Select “Schedule a call with a Discovery Specialist”
  4. Wait for a rep to give you a call
  5. Advise the rep that you need to cancel
  6. Give the rep your account info
  7. Make sure that you won’t be charged again
  8. Be sure to get a confirmation number or email for the cancellation
  9. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Chat
  1. In a browser, goto https://support.birchbox.com/hc/en-us#
  2. Tap on “web chat” in the bottom right corner of the screen
  3. Give the rep your account info
  4. Advise the rep that you need to cancel
  5. Make sure that you won’t be charged again
  6. Be sure to get a confirmation number or email for the cancellation
  7. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 28 East 28th Street
Address 2: 12th Floor
City: New York
State/Province/Region: NY
Zip/Postal Code: 10016
Country: USA
Terms Of Service Url: https://www.birchbox.com/about/terms-conditions
Privacy Policy Url: https://www.birchbox.com/about/privacy-policy
Phone 1: (877) 487-7272
Email 1: info@birchbox.com
Main Site Url: https://www.birchbox.com/
Help Site Url: https://support.birchbox.com/hc/en-us
Web Chat Url: https://support.birchbox.com/hc/en-us
Contact Form Url: https://support.birchbox.com/hc/en-us/requests/new?ticket_form_id=10204
Facebook Url: https://www.facebook.com/Birchbox/
Twitter Url: https://twitter.com/birchbox
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Birchbox
  • 01/02/2016 BBX*BIRCHBOX INC 877-4877272 NY
  • 12/01/2015 BBX*BIRCHBOX INC 877-4877272 NY
  • 12/04/2015 BBX*BIRCHBOX INC 877-4877272 NY
  • BBX*BIRCHBOX IN
  • BBX*BIRCHBOX INC
  • BBX*BIRCHBOX INC 877-4877272 N
  • Bbx*birchbox Inc 877-4877272 Ny
  • : BBX*BIRCHBOX INC 877-4877272 NY
  • BBX*BIRCHBOX INC 877-487-7272 NY
  • BBX*BIRCHBOX INC 877-4877272 NY
  • BBX*BIRCHBOX INC 8774877272 NY
  • BBX*BIRCHBOX INC 877-4877272 NY 05/21
  • BBX*BIRCHBOX INC 877-4877272 NY 05/22
  • BBX*BIRCHBOX INC 877-4877272 NY 06/01
  • BBX*BIRCHBOX INC 877-4877272 NY 08/19
  • BBX*BIRCHBOX INC 877-4877272 NY 10016 US
  • BBX*BIRCHBOX INC 877-4877272 NY 10016 USA
  • BBX*BIRCHBOX INC 877-4877272 NY 10/06
  • BBX*BIRCHBOX INC 877-4877272 NY 11/01
  • BBX*BIRCHBOX INC 877-487-7272 NYBBX*BIRCHBOX INC
  • BBX*BIRCHBOX INC 877-4877272 NY US
  • BBX*BIRCHBOX INC NY
  • BBX*BIRCHBOX INC xxx-xxx7272 NY
  • Birchbox
  • BIRCHBOX
  • BIRCHBOX (877)487-7272 NY
  • BIRCHBOX 88430186699NEW YORK NY
  • BIRCHBOX INC
  • BIRCHBOX NEW YORK NY
  • BIRCHBOX NEW YORK NY 08/14
  • CHECKcard BBX*BIRCHBOX INC 877-4877272 NY
  • CHECKCARD BBX*BIRCHBOX INC 877-4877272 NY ON
  • CHECKcard BBX*BIRCHBOX INC 877-4877272 NY RECURRING
  • CHECK CARD PURCHASE BBX*BIRCHBOX INC 877-4877272 NY
  • Checking Withdrawal
  • Debit Card Purchase – BBX BIRCHBOX INC 877 4877272 NY
  • Debit Card Purchase BBX*BIRCHBOX INC 8 NY
  • DEBIT CARD PURCHASE – BBX*BIRCHBOX INC xxx-xxx7272 NY
  • DEBIT PURCHASE Dec 01 04:23 BBX*BIRCHBOX INC NY 15336
  • DEBIT PURCHASE Dec 21 13:26 BBX*BIRCHBOX INC NY 15356
  • DEBIT PURCHASE Feb 01 13:02 BBX*BIRCHBOX INC NY 16033
  • DEBIT PURCHASE Jan 01 04:14 BBX*BIRCHBOX INC NY 16002
  • DEBIT PURCHASE Nov 15 03:09 BBX*BIRCHBOX INC NY 15320
  • Debit Purchase – Visa Bbx*birchbox Inc877-4877272 Ny
  • Point Of Sale Withdrawal BBX*BIRCHBOX INC 877-4877272 NYUS
  • POS Debit – – BBX*BIRCHBOX INC 877-4877272 NY
  • POS DEBIT BBX*BIRCHBOX INC 877-4877272 NY
  • POS Debit – Visa Check card – BBX*BIRCHBOX INC 877-4877272 NYUS
  • POS Transaction BBXBI
  • PURCHASE BBX*BIRCHBOX 877 NY card
  • Recur Debit Card Purchase BBX*BIRCHBOX INC 8 NY
  • RECURRING CHECK CARD PURCHASE BBX*BIRCHBOX INC 877-4877272 NY
  • RECURRING DEBIT CARD BBXBIRCHBOX INC NY
  • VISA DDA PUR 490641 BBX BIRCHBOX INC 877 4877272 * NY