If you’re having trouble cancelling on your own, you can also try this online cancellation service:
Birchbox offers a monthly subscription box offering subscribers 4-5 monthly makeup or other beauty sample products, which may include skincare items, perfume, organic products, and other cosmetics items. Birchbox was founded in September 2010 by Harvard Business School graduates Katia Beauchamp and Hayley Barna. By September of 2015, Birchbox had over 1 million subscribers and more than 800 brand partners. In 2018, a stake of the business was purchased by Walgreens with Birchbox being offered in Walgreens stores. Subscribers may choose to purchase full-size versions of the products they receive as samples via the Birchbox website, and as of 2016, approximately 50% of customers were choosing to take advantage of this option. Customers also earn loyalty points for their purchases which can be used toward the cost of future boxes. When signing up initially each subscriber completes a profile which is then used to create the boxes that customer will receive in the future. Customers may also choose to add full-size products to each box if desired or choose one sample in their next box via the Sample Choice program. The standard original Birchbox is $10.00 per month or $110.00 per year with no additional shipping costs. Birchbox’s “Man” box is $10.00 per month or $60.00 for six months while the BirchboxMan Plus box is $20.00 per month. Birchbox monthly boxes have no commitment and customers may cancel their future shipments at any time if desired without penalty, while annual subscriptions may only be cancelled within the first month though autorenewal can be turned off for annual subscriptions. There is more information below to help if you wish to cancel a Birchbox subscription.
First Name |
Last Name |
E-mail Address on account |
Address 1 |
Address 2 |
City |
State/Province/Region |
ZIP/Postal Code |
Country (if outside USA) |
- Contact customer service at 1-(877) 487-7272
- Advise the rep that you need to cancel
- Give the rep your account info
- Make sure that you won’t be charged again
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
- In a browser, goto
- Go to https://support.birchbox.com/hc/en-us#
- Select “Schedule a call with a Discovery Specialist”
- Wait for a rep to give you a call
- Advise the rep that you need to cancel
- Give the rep your account info
- Make sure that you won’t be charged again
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
- In a browser, goto https://support.birchbox.com/hc/en-us#
- Tap on “web chat” in the bottom right corner of the screen
- Give the rep your account info
- Advise the rep that you need to cancel
- Make sure that you won’t be charged again
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Address 1: | 28 East 28th Street |
Address 2: | 12th Floor |
City: | New York |
State/Province/Region: | NY |
Zip/Postal Code: | 10016 |
Country: | USA |
Terms Of Service Url: | https://www.birchbox.com/about/terms-conditions |
Privacy Policy Url: | https://www.birchbox.com/about/privacy-policy |
Phone 1: | (877) 487-7272 |
Email 1: | [email protected] |
Main Site Url: | https://www.birchbox.com/ |
Help Site Url: | https://support.birchbox.com/hc/en-us |
Web Chat Url: | https://support.birchbox.com/hc/en-us |
Contact Form Url: | https://support.birchbox.com/hc/en-us/requests/new?ticket_form_id=10204 |
Facebook Url: | https://www.facebook.com/Birchbox/ |
Twitter Url: | https://twitter.com/birchbox |
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