If you’re having trouble cancelling on your own, you can also try this online cancellation service: is an online counseling platform, providing psychotherapy to individuals. It was founded in 2013 by Alon Matas and Danny Bragonier. Alon Matas founded the company after he noticed that he couldn’t find counseling services that accommodated his busy schedule. The services are offered worldwide.’s offices are located in Sunnyvale, California. In 2015, the company was acquired by Teladoc, Inc. The CEO of Teladoc, Inc. is Jason Gorevic. Teladoc, Inc. is a publicly traded company.

All counselors are licensed and experienced and accredited psychologists, clinical social workers, or licensed professional counselors. They have extensive education and training. Once you’ve signed up for, you can expect to be matched to a counselor within 24 hours. Counseling is available in four ways: exchanging messages, chatting live, speaking over the phone, or video conferencing. You and your counselor are designated a “room” where all communication will take place privately between you and your counselor. With, you can protect your identity by using a nickname.

The membership on is based on a flat-rate, where all services are offered on an unlimited basis. Membership costs range from $35 to $80 per week. You will be charged the price on a recurring basis and the amount can be charged to your credit/debit card or PayPal account. Services offered are not usually covered by health insurance, Medicare, or Medicaid. You can check with your insurance company to confirm or deny that.

If you would like to cancel, you can easily cancel anytime. Follow the below instructions to cancel your account today!

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Email address on the account
Last 4 digits of Credit Card being charged
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Form
  1. In a browser, goto
  2. Now enter your information
  3. Navigate down on the page to locate the orange button that says “Submit”
  4. Tap on the orange button that says “Submit”
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
  1. Compose an email requesting your account be cancelled
  2. Give the rep your account info in the email
  3. Address and send the email to [email protected]
  4. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 440 N. Wolfe Rd
City: Sunnyvale
State/Province/Region: CA
Zip/Postal Code: 94085
Country: USA
Email 1: [email protected]
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Facebook Url:
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Contact Form Url:
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