If you’re having trouble cancelling on your own, you can also try this online cancellation service:
BetterHelp.com is an online counseling platform, providing psychotherapy to individuals. It was founded in 2013 by Alon Matas and Danny Bragonier. Alon Matas founded the company after he noticed that he couldn’t find counseling services that accommodated his busy schedule. The services are offered worldwide. BetterHelp.com’s offices are located in Sunnyvale, California. In 2015, the company was acquired by Teladoc, Inc. The CEO of Teladoc, Inc. is Jason Gorevic. Teladoc, Inc. is a publicly traded company.
All counselors are licensed and experienced and accredited psychologists, clinical social workers, or licensed professional counselors. They have extensive education and training. Once you’ve signed up for BetterHelp.com, you can expect to be matched to a counselor within 24 hours. Counseling is available in four ways: exchanging messages, chatting live, speaking over the phone, or video conferencing. You and your counselor are designated a “room” where all communication will take place privately between you and your counselor. With BetterHelp.com, you can protect your identity by using a nickname.
The membership on BetterHelp.com is based on a flat-rate, where all services are offered on an unlimited basis. Membership costs range from $35 to $80 per week. You will be charged the price on a recurring basis and the amount can be charged to your credit/debit card or PayPal account. Services offered are not usually covered by health insurance, Medicare, or Medicaid. You can check with your insurance company to confirm or deny that.
If you would like to cancel BetterHelp.com, you can easily cancel anytime. Follow the below instructions to cancel your account today!
First Name |
Last Name |
Email address on the account |
Password |
Last 4 digits of Credit Card being charged |
Date of Last Charge |
Amount of Last Charge |
- In a browser, goto https://www.betterhelp.com/contact/
- Now enter your information
- Navigate down on the page to locate the orange button that says “Submit”
- Tap on the orange button that says “Submit”
- Be sure to keep the email and/or confirmation info about the cancellation
- Compose an email requesting your account be cancelled
- Give the rep your account info in the email
- Address and send the email to [email protected]
- Be sure to keep the email and/or confirmation info about the cancellation
Address 1: | 440 N. Wolfe Rd |
City: | Sunnyvale |
State/Province/Region: | CA |
Zip/Postal Code: | 94085 |
Country: | USA |
Email 1: | [email protected] |
Twitter Url: | https://twitter.com/betterhelp |
Facebook Url: | https://www.facebook.com/BetterHelp |
Main Site Url: | https://www.betterhelp.com/ |
Help Site Url: | https://www.betterhelp.com/faq |
Contact Form Url: | https://www.betterhelp.com/contact |
Terms Of Service Url: | https://www.betterhelp.com/terms |
Privacy Policy Url: | https://www.betterhelp.com/privacy |