Active Advantage

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Active Advantage is a savings club offered by Active Network. Active Network was founded in 1999 as Active USA. It was originally meant to be an information source for athletes. It featured regional sports information. The company is a subsidiary of Global Payments Inc. Though the company was founded in San Diego, CA, the headquarters are now located in Dallas, TX. The services offered are available worldwide. Some other popular subsidiaries and products under Active Network includes ReserveAmerica, StarCite, IPICO Sports, Thriva, LeagueOne, and JumpForward. The CPO of the company is Andrea Facini. Evan Davies serves as the CTO and Greg Ingino serves as the CIO.

Active Advantage is a members club that offers discounts on gear, events, and sporting events. As a member, you will be able to purchase new shoes from Road Runner Sports at a discounted rate. You can shop online or in stores and Active Advantage will cover up to $50. If you are a big fan of endurance events, you can sign up for two races per year and get the third one free. Your membership will pay for the third race. You will receive member-only coupons to popular races and events. As an Advantage member, you can save an additional 15% on GearUp purchases. You will be able to save on brands like Asics, Under Armour, and Mizuno. All new members will get a free pair of socks from Pro Compression. The sock designs are exclusive to Active Advantage customers only. As an Advantage member, you will be able to save on concerts and sporting events. You will get a $50 credit each month for tickets to some of your favorite events. Other perks include: Free State Fishing License, Free Beer or Wine Tasting, Free Fun Pass (Bowling, Mini Golf, Zoo), Free Personal Training Session, Free 60-day Membership to Live Streaming Fitness, Free Month of busuu Digital Language Learning, Free 3-month Membership to the Mindfulness App, and Free One-Year Magazine Subscription.

For only $0.99, you can enjoy a 30-day trial. After the trial period is up, membership will be $89.95 per year, charged on a recurring basis. You can cancel at any time. Simply follow the cancellation instructions below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Last 4 digits of Credit Card being charged
Order number (if applicable)
Phone Number
E-mail Address on account
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by E-Mail
  1. Compose an email requesting to close your account
  2. Give the rep your account info in the email
  3. Advise the rep that you need to cancel
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Address and send the email to ACTIVEadvantage@ACTIVE.com
  7. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-866-561-0647
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 717 North Harwood Street
Address 2: Suite 2500
City: Dallas
State/Province/Region: TX
Zip/Postal Code: 75201
Country: USA
Phone 1: 866-561-0647
Phone 2: 469-291-0300
Phone 3: 888-543-7223
Email 1: support@active.com
Email 2: ActiveAdvantage@active.com
Twitter Url: https://twitter.com/active
Facebook Url: https://www.facebook.com/Activecom
Main Site Url: http://advantage.active.com/home
Help Site Url: http://advantage.active.com/faq
Contact Form Url: http://advantage.active.com/contact.htm
Terms Of Service Url: https://www.activenetwork.com/information/terms-of-use
Privacy Policy Url: https://www.activenetwork.com/information/privacy-policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Active Advantage
  • ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • CHECKCARD ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • CHKCARD ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • CHKCARDACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • Misc. Debit ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • PENDING ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • POS Debit ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • POS PUR ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • POS PURCH ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • POS PURCHASE ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • POS REFUND ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • PRE-AUTH ACT*ACTIVE ADVANTAGE 877-228-4881 CA
  • Visa Check Card ACT*ACTIVE ADVANTAGE 877-228-4881 CA MC