ABCmouse

• ABCMouse
• A B C Mouse
• ABC Mouse
• ABCMouse.com

ABCmouse is a mostly online curriculum for children ages 2-8 with an extended version available for kids 8-13 and over 2,000 printable activities. ABCmouse operates under Age of Learning, LLC founded by Doug Dohring. The tech company based out of Glendale, California was launched in 2010. Age of Learning, LLC, created and runs ABCmouse, Early Learning Academy, Reading IQ as well as several other children-based education programs. The program is stem-certified and has won 3 gold Stevie awards, given to the new educational product or service of the year. ABCmouse can be used online with a desktop or through the app in several countries across the world, a list of countries where the service is available is located on the website. The education platform is for children aged 2-8 serving the areas of Math, reading, science, and art/colors. With 10 levels, over 850 lessons, and more than 10,000 individual learning activities to keep children engaged. In addition to the previously mentioned awards, ABCmouse has won Mom’s Choice, teacher’s Choice, and Parent’s Choice gold. Every subject offers abundant material at an age-appropriate pace, for Reading your child will have access to over 450 books where they can learn phonics, uppercase/lowercase letter recognition, sentence structure, and many other forms of speech. Math focuses on addition, subtraction, multiplication, 2D/3D shapes, and measurements. Science covers everything from climate change to the human body, planets, animals, maps, and more. In art, your child will be able to enjoy learning and creating with the dot-to-dot number and letter activities, learning primary colors and shades, line practice, puzzles, and games. Children will be able to create their avatars, play on an interactive farm, and earn tickets and rewards to be used to “purchase” things within the site. Children can do things like buy a fish tank for their virtual classroom or build a hamster cage for the class pet. Parents and guardians can track progress within the progress tracker tab, parents/guardians will find easy-to-read charts and graphs highlighting what your child has completed and any process toward goals. ABCmouse offers a free 30-day trial which will be enrolled into a monthly subscription thereafter on a month-to-month basis for $12.99. A discounted rate is available for a 6-month subscription for $29.99 and yearly for a cost of $45, normally $59.99. This cost includes a family account with the ability to add 4 members including 1 parent and 3 children profiles, extra members can be added if needed at an additional cost. For subscription changes or cancelations, the customer can use the chat feature located on the “Contact Us page” of the website. Customers are also able to call customer service with questions or changes in subscriptions. ABCmouse offers a personal learning path, a community for parent resources on Facebook, and common troubleshooting links on the website like how to change passwords or update billing. ABCmouse offers an immersive learning experience with room to grow for your child, a personalized learning path, an Award-winning platform with a large community of learners, and a 30-day free trial making it a convenient option for parents looking to supplement their child’s learning experience. ABCmouse holds a 4.5-star rating in the Apple Store and a 4-star rating with Google Play users.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Birthdate of the child on the account
• Name of child on the account

Follow these steps:

1. In a browser, goto https://www.abcmouse.com/
2. Get logged in with email address and password
3. Navigate down on the page to locate “parents” at the bottom of the page
4. Pick the option labeled “parents”
5. Navigate down on the page to locate “My account”
6. Pick the option labeled “My account”
7. Pick the option labeled “Cancellation Policy”
8. Pick the option labeled “Continue” on the next three screens
9. Pick the option labeled your reason for cancelling
10. Pick the option labeled “Continue” on the next three screens
11. Pick the option labeled the box next to “I understand”
12. Pick the option labeled “Submit cancellation”
13. Pick the option labeled “continue”

Follow these steps:

1. In a browser, goto https://www.abcmouse.com/
2. Navigate down on the page to locate “Customer support”
3. Pick the option labeled “Customer support”
4. Navigate down on the page to locate “Billing”
5. Pick the option labeled “Billing”
6. Pick the option labeled “still like to contact Customer Support”
7. Give the rep your account info
8. Navigate down on the page to locate option to submit
9. Pick the option labeled submit
10. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. Contact customer service at 1-800-633-3331
2. Advise the rep that you need to cancel
3. Give the rep your account info
4. Make sure that you won’t be charged again
5. Be sure to get a confirmation number or email for the cancellation
6. Be sure to keep the email and/or confirmation info about the cancellation