Symantec

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Symantec is an online software company. The company was founded in March of 1982 by Gary Hendrix. Symantec offers cyber-security software and services. Their biggest product is the Norton security products. The company is located in Mountain View, California. The Chairman is Daniel Schulman. The CEO is Greg Clark. The company is a billion-dollar publicly traded company. They employ over 12,000 employees.

Symantec offers Integrated Cyber Defense Products. Some of the products offered under this category are Cloud Generation, Advanced Threat Protection, Information Protection, Endpoint Security, Email Security, Network Security, and Cloud Security. Under Advanced Threat Protection, you can gain control with threat prevention, detection, and forensic technology. Endpoint Protection, Email Security, Hybrid Cloud Security, Encrypted Traffic Management, and Secure Web Gateway is offered. With Information Protection, you can protect your personal information and includes Encryption, Data Loss Protection, Identity Protection, and Information Centric Security. With Email Security, you will have various features, such as Email Security Cloud, Messaging Gateway, Advanced Threat Protection for Email, Phishing Readiness, and Mail Security for Microsoft Exchange. With Network Security, you will get Secure Web Gateway, Network Performance Optimization, Cloud Access Security Broker, Data Loss Protection, Identity Security, and Encrypted Traffic Management. Cyber Security is crucial, and with Symantec’s Cyber Security Services, you will have Incident Response, DeepSight Intelligence, and Managed Security Services.

If you would like to cancel any of your Symantec services, follow the cancellation instructions below. We have included step-by-step instructions on how to cancel Symantec directly to cancel any services you may have with them.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Email address on the account
Last 4 digits of Credit Card being charged
Username
Password
Phone Number on Account
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-800-695-0678
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Chat
  1. In a browser, goto https://support.norton.com/sp/en/us/norton-renewal-purchase/current/contact-chat?abproduct=home&abversion=current&entsrc=direct_feedback
  2. Now enter your information
  3. Advise the rep that you need to cancel
  4. Give the rep your account info
  5. Request a refund, it never hurts to ask
  6. Be sure to get a confirmation number or email for the cancellation
  7. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, goto https://login.symantec.com/sso/idp/SAML2
  2. Get logged in with username and password
  3. Tap on “Automatic Renewal”
  4. Tap on “off” next to each product
  5. Tap on “Turn Off” in the window that pops up
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 350 Ellis Street
City: Mountain View
State/Province/Region: CA
Zip/Postal Code: 94043
Country: USA
Phone 1: 1-800-695-0678
Phone 2: 1-877-294-5265
Phone 3: 650-527-8000
Twitter Url: https://twitter.com/nortonsupport
Main Site Url: https://us.norton.com/
Help Site Url: https://support.norton.com/sp/en/us/home/current/info?inid=nortoncom_nav_support.norton_homepage%3Ahomepage
Web Chat Url: https://support.norton.com/sp/en/us/home/current/contact-chat
Contact Form Url: https://support.norton.com/sp/en/us/home/current/contact
Terms Of Service Url: https://www.symantec.com/about/legal/terms-of-use
Privacy Policy Url: https://www.symantec.com/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Symantec
  • CHECKCARD GOOGLE *SYMANTEC INC
  • CHECKCARD GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHECKCARD SYMANTEC AUTHORIZED 8004417234
  • CHECKCARD Symantec Corporation
  • CHECKCARD SYMANTEC STORE RMKR
  • CHKCARD GOOGLE *SYMANTEC INC
  • CHKCARDGOOGLE *SYMANTEC INC
  • CHKCARD GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHKCARDGOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHKCARD SYMANTEC AUTHORIZED 8004417234
  • CHKCARDSYMANTEC AUTHORIZED 8004417234
  • CHKCARD Symantec Corporation
  • CHKCARDSymantec Corporation
  • CHKCARD SYMANTEC STORE RMKR
  • CHKCARDSYMANTEC STORE RMKR
  • Misc. Debit GOOGLE *SYMANTEC INC
  • Misc. Debit GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • Misc. Debit SYMANTEC AUTHORIZED 8004417234
  • Misc. Debit Symantec Corporation
  • Misc. Debit SYMANTEC STORE RMKR
  • PENDING GOOGLE *SYMANTEC INC
  • PENDING GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • PENDING SYMANTEC AUTHORIZED 8004417234
  • PENDING Symantec Corporation
  • PENDING SYMANTEC STORE RMKR
  • POS Debit GOOGLE *SYMANTEC INC
  • POS Debit GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS Debit SYMANTEC AUTHORIZED 8004417234
  • POS Debit Symantec Corporation
  • POS Debit SYMANTEC STORE RMKR
  • POS PURCHASE GOOGLE *SYMANTEC INC
  • POS PURCHASE GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PURCHASE SYMANTEC AUTHORIZED 8004417234
  • POS PURCHASE Symantec Corporation
  • POS PURCHASE SYMANTEC STORE RMKR
  • POS PURCH GOOGLE *SYMANTEC INC
  • POS PURCH GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PURCH SYMANTEC AUTHORIZED 8004417234
  • POS PURCH Symantec Corporation
  • POS PURCH SYMANTEC STORE RMKR
  • POS PUR GOOGLE *SYMANTEC INC
  • POS PUR GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PUR SYMANTEC AUTHORIZED 8004417234
  • POS PUR Symantec Corporation
  • POS PUR SYMANTEC STORE RMKR
  • POS REFUND GOOGLE *SYMANTEC INC
  • POS REFUND GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS REFUND SYMANTEC AUTHORIZED 8004417234
  • POS REFUND Symantec Corporation
  • POS REFUND SYMANTEC STORE RMKR
  • PRE-AUTH GOOGLE *SYMANTEC INC
  • PRE-AUTH GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • PRE-AUTH SYMANTEC AUTHORIZED 8004417234
  • PRE-AUTH Symantec Corporation
  • PRE-AUTH SYMANTEC STORE RMKR
  • Visa Check Card GOOGLE *Symantec Inc, GOOGLE.COM/CH MC
  • Visa Check Card GOOGLE *SYMANTEC INC MC
  • Visa Check Card SYMANTEC AUTHORIZED 8004417234 MC
  • Visa Check Card Symantec Corporation MC
  • Visa Check Card SYMANTEC STORE RMKR MC