Pacific Gas and Electric Company

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Pacific Gas & Electric Company is a utility company that offers electricity and natural gas. The company was started in 1905 by George H. Roe after California’s Gold Rush. The company is located in San Francisco, California. The company is managed by PG&E Corporation. The Chairman of the Board is Forrest E. Miller. The President and CEO is Nikolas Stavropoulos. It is one of the largest electric utility companies in California. Pacific Gas & Electric Company currently serves most of the northern California area from Bakersfield to the Oregon border. They currently provide services to over 5 million households. The company is overseen by California Public Utilities Commission.

Pacific Gas & Electric Company offers residential and business services. There are various plans that are available. For electricity, if you use a high amount of electricity and can reduce your usage during 4pm-9pm, you can benefit from the Time-of-Use plan. This rate varies based on everyday usage and the season. Included is a baseline credit that offers you a discount if your usage is below the baseline. The Time-of-Use E-TOU-B plan is for people who use high amounts of electricity but can reduce usage during the peak time of 4pm-9pm on weekdays. With this rate plan, there is no baseline allowance or pricing tiers. The Time-of-Use E-TOU-A plan is for those who use less electricity and can reduce usage during the peak time of 3pm-8pm on weekdays. This plan includes a baseline credit that offers a discount to customers who use less than the amount allowed in the baseline. The Tiered Rate Plan E-1 is for people who conserve energy throughout the month. With this rate, there are multiple pricing tiers, and you can use your allotted electricity each month, your tier plan is upgraded. The EV-A and EV-B plans are non-tiered and are if you use an electric vehicle. Specific rate pricing can vary due to the time of day and season. There are also Solar Rate plans available.

If you are moving from the coverage area, continue reading for more information on how to cancel your services with Pacific Gas & Electric Company.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Last 4 Digits of Account Holder s Social Security Number
Account Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-800-743-5000
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: P.O. Box 997300
City: Sacramento
State/Province/Region: CA
Zip/Postal Code: 95899
Country: USA
Phone 1: 1-800-743-5000
Phone 2: 1-888-363-4976
Twitter Url: https://twitter.com/pge4me
Facebook Url: https://www.facebook.com/pacificgasandelectric
Main Site Url: https://www.pge.com/
Help Site Url: https://pgesupport.zendesk.com/hc/en-us
Contact Form Url: https://www.pge.com/en_US/residential/customer-service/help/contact-pge-landing/contact-us-form/contact-us.page
Terms Of Service Url: https://www.pge.com/en_US/about-pge/company-information/disclosure/disclosure.page
Privacy Policy Url: https://www.pge.com/en_US/about-pge/company-information/privacy-policy/privacy.page
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Pacific Gas and Electric Company
  • ACH Electronic Debit – Pacific Gas & El PAYMENT
  • ACH Electronic Debit Pacific Gas & El PAYMENT
  • CHECKCARD ACH-A-1101583-WEBPGANDE
  • CHECKCARD DIRECTDEBIT PGANDE
  • CHECKCARD PACIFIC GAS & EL
  • CHECKCARD PGANDE
  • CHECKCARD PGANDE WEB ONLINE
  • CHECKCARD PGANDE WEB ONLINE 3222707905
  • CHECKCARD PGANDE WEB ONLINE HOWARD BASS
  • CHECKCARD WEBPGANDE
  • CHECKCARD WEBPGANDE (WEB ONLINE)
  • CHKCARD ACH-A-1101583-WEBPGANDE
  • CHKCARDACH-A-1101583-WEBPGANDE
  • CHKCARD DIRECTDEBIT PGANDE
  • CHKCARDDIRECTDEBIT PGANDE
  • CHKCARD PACIFIC GAS & EL
  • CHKCARDPACIFIC GAS & EL
  • CHKCARD PGANDE
  • CHKCARDPGANDE
  • CHKCARD PGANDE WEB ONLINE
  • CHKCARDPGANDE WEB ONLINE
  • CHKCARD PGANDE WEB ONLINE 3222707905
  • CHKCARDPGANDE WEB ONLINE 3222707905
  • CHKCARD PGANDE WEB ONLINE HOWARD BASS
  • CHKCARDPGANDE WEB ONLINE HOWARD BASS
  • CHKCARDWEBPGANDE
  • CHKCARD WEBPGANDE
  • CHKCARD WEBPGANDE (WEB ONLINE)
  • CHKCARDWEBPGANDE (WEB ONLINE)
  • Misc. Debit ACH-A-1101583-WEBPGANDE
  • Misc. Debit DIRECTDEBIT PGANDE
  • Misc. Debit PACIFIC GAS & EL
  • Misc. Debit PGANDE
  • Misc. Debit PGANDE WEB ONLINE
  • Misc. Debit PGANDE WEB ONLINE 3222707905
  • Misc. Debit PGANDE WEB ONLINE HOWARD BASS
  • Misc. Debit WEBPGANDE
  • Misc. Debit WEBPGANDE (WEB ONLINE)
  • Pacific Gas & Electric Bill Payment
  • Pacific Gas & Electric (PG&E) Bill Payment
  • Pacific Gas & El PAYMENT
  • Pacific Gas & El PAYMENT PPD ID: 1940742640
  • PENDING ACH-A-1101583-WEBPGANDE
  • PENDING DIRECTDEBIT PGANDE
  • PENDING PACIFIC GAS & EL
  • PENDING PGANDE
  • PENDING PGANDE WEB ONLINE
  • PENDING PGANDE WEB ONLINE 3222707905
  • PENDING PGANDE WEB ONLINE HOWARD BASS
  • PENDING WEBPGANDE
  • PENDING WEBPGANDE (WEB ONLINE)
  • PG&E Bill Payment
  • PG&E/EZ-PAY
  • : PG&E/EZ-PAY 800-743-5000 CA
  • PG&E/EZ-PAY 800-743-5000 CA
  • Pgande
  • PGANDE WEB ONLINE
  • PGANDE WEB ONLINE 3222707905
  • PGANDE WEB ONLINE APR 16
  • PGANDE WEB ONLINE AUG 16
  • PGANDE WEB ONLINE DEC 15
  • PGANDE WEB ONLINE DEC 16
  • PGANDE WEB ONLINE FEB 16
  • PGANDE WEB ONLINE JAN 16
  • PGANDE WEB ONLINE JUL 16
  • PGANDE WEB ONLINE JUN 16
  • PGANDE WEB ONLINE MAR 16
  • PGANDE WEB ONLINE MAY 16
  • PGANDE WEB ONLINE NOV 15
  • PGANDE WEB ONLINE NOV 16
  • PGANDE WEB ONLINE OCT 16
  • PGANDE WEB ONLINE SEP 16
  • POS Debit ACH-A-1101583-WEBPGANDE
  • POS Debit DIRECTDEBIT PGANDE
  • POS Debit PACIFIC GAS & EL
  • POS Debit PGANDE
  • POS Debit PGANDE WEB ONLINE
  • POS Debit PGANDE WEB ONLINE 3222707905
  • POS Debit PGANDE WEB ONLINE HOWARD BASS
  • POS Debit WEBPGANDE
  • POS Debit WEBPGANDE (WEB ONLINE)
  • POS PUR ACH-A-1101583-WEBPGANDE
  • POS PURCH ACH-A-1101583-WEBPGANDE
  • POS PURCHASE ACH-A-1101583-WEBPGANDE
  • POS PURCHASE DIRECTDEBIT PGANDE
  • POS PURCHASE PACIFIC GAS & EL
  • POS PURCHASE PGANDE
  • POS PURCHASE PGANDE WEB ONLINE
  • POS PURCHASE PGANDE WEB ONLINE 3222707905
  • POS PURCHASE PGANDE WEB ONLINE HOWARD BASS
  • POS PURCHASE WEBPGANDE
  • POS PURCHASE WEBPGANDE (WEB ONLINE)
  • POS PURCH DIRECTDEBIT PGANDE
  • POS PURCH PACIFIC GAS & EL
  • POS PURCH PGANDE
  • POS PURCH PGANDE WEB ONLINE
  • POS PURCH PGANDE WEB ONLINE 3222707905
  • POS PURCH PGANDE WEB ONLINE HOWARD BASS
  • POS PURCH WEBPGANDE
  • POS PURCH WEBPGANDE (WEB ONLINE)
  • POS PUR DIRECTDEBIT PGANDE
  • POS PUR PACIFIC GAS & EL
  • POS PUR PGANDE
  • POS PUR PGANDE WEB ONLINE
  • POS PUR PGANDE WEB ONLINE 3222707905
  • POS PUR PGANDE WEB ONLINE HOWARD BASS
  • POS PUR WEBPGANDE
  • POS PUR WEBPGANDE (WEB ONLINE)
  • POS REFUND ACH-A-1101583-WEBPGANDE
  • POS REFUND DIRECTDEBIT PGANDE
  • POS REFUND PACIFIC GAS & EL
  • POS REFUND PGANDE
  • POS REFUND PGANDE WEB ONLINE
  • POS REFUND PGANDE WEB ONLINE 3222707905
  • POS REFUND PGANDE WEB ONLINE HOWARD BASS
  • POS REFUND WEBPGANDE
  • POS REFUND WEBPGANDE (WEB ONLINE)
  • PRE-AUTH ACH-A-1101583-WEBPGANDE
  • PRE-AUTH DIRECTDEBIT PGANDE
  • PRE-AUTH PACIFIC GAS & EL
  • PRE-AUTH PGANDE
  • PRE-AUTH PGANDE WEB ONLINE
  • PRE-AUTH PGANDE WEB ONLINE 3222707905
  • PRE-AUTH PGANDE WEB ONLINE HOWARD BASS
  • PRE-AUTH WEBPGANDE
  • PRE-AUTH WEBPGANDE (WEB ONLINE)
  • TIO*PGE BILL PAY
  • TIO*PGE BILL PAY 866-710-0846 CA
  • TIO*PGE BILL PAY 866-710-0846 NY
  • Visa Check Card ACH-A-1101583-WEBPGANDE MC
  • Visa Check Card DIRECTDEBIT PGANDE MC
  • Visa Check Card PACIFIC GAS & EL MC
  • Visa Check Card PGANDE MC
  • Visa Check Card PGANDE WEB ONLINE 3222707905 MC
  • Visa Check Card PGANDE WEB ONLINE HOWARD BASS MC
  • Visa Check Card PGANDE WEB ONLINE MC
  • Visa Check Card WEBPGANDE MC
  • Visa Check Card WEBPGANDE (WEB ONLINE) MC
  • Web Authorized Pmt Pacific Gas & El
  • Web Authorized Pmt Pgande
  • WEBPGANDE
  • Withdrawal-ACH-A-913505 WEBPACIFIC GAS & EL (ONLINE PMT)