MagicJack was founded in 2007 by Dan Borislow and Donald Burns to provide internet-based telephone service plans to consumers. Dan Borislow remains the CEO of the company. In 2010 the original founding company, known then as Ymax, merged with Vocaltek to create MagicJack Vocaltek LTD which is based in Netanya, Israel. The service initially offered new phone numbers to its customers but in 2011 announced that customers would now be able to port their existing phone numbers into the service and use that number for the Voice Over IP (VOIP) service offered by MagicJack.
Customers who sign up for MagicJack receive a USB device that plugs into their computer or, in the case of MagicJack Plus, directly into their internet router and then allows the customer to connect a standard phone into the device for phone calls. Customers may then make unlimited calls to the USA and Canada with a few notable exceptions. These exceptions include calls to conference calls, a specific area code in Northern Canada, and much of Alaska and require an additional prepaid minutes plan. Calls to other countries are available for additional charges per minute which vary from country to country and calls to paid services such as 900 numbers are not allowed via MagicJack.
New customers may purchase their MagicJack device on the website for $35.00 for the device and first year of service, with the option to purchase a second device at the same time for $9.99. Additional years of service after the first year are available for $39.00 for one year or $89.00 for three years. The service does not have a minimum commitment for service plans and can be cancelled at any time desired by the customer. More information is available below to help you cancel a MagicJack service plan.
MagicJack CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-844-866-2442
Advise the rep that you need to cancel
Give the rep your account info
Make sure that you won’t be charged again
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
