If you’re having trouble cancelling on your own, you can also try this online cancellation service:
HipChat is a private messaging and instant messaging service. You can follow one of the 2 guides on this page to learn how to cancel HipChat.
First, get together the following pieces of information, you will need them in order to cancel.
|Reason for Cancellation|
|Last 4 Digits of Card|
|Date of Last Charge|
|Amount of Last Charge|
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
- Contact customer service at (415) 701-1110
- Advise the rep that you need to cancel
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Form
- In a browser, goto Including your account information
- Now enter your information
- Navigate up on the page to locate Submit
|Address 1:||350 Bush Street|
|Address 2:||Floor 13|
|Phone 1:||(415) 701-1110|
|Main Site Url:||https://www.atlassian.com/software/hipchat|
|Contact Form Url:||https://www.atlassian.com/company/contact/purchasing-licensing|
|Help Site Url:||https://support.atlassian.com/?_ga=2.159887732.853026007.1569360084-2110602079.1569360084|
|Terms Of Service Url:||https://www.atlassian.com/legal/cloud-terms-of-service|