If you’re having trouble cancelling on your own, you can also try this online cancellation service:
HipChat is a private messaging and instant messaging service. You can follow one of the 2 guides on this page to learn how to cancel HipChat.
First, get together the following pieces of information, you will need them in order to cancel.
| First Name |
| Last Name |
| Phone Number |
| Email Address |
| Username |
| Password |
| Billing Address |
| City |
| State/Province/Region |
| ZIP/Postal Code |
| Country |
| Reason for Cancellation |
| Last 4 Digits of Card |
| Date of Last Charge |
| Amount of Last Charge |
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
- Contact customer service at (415) 701-1110
- Advise the rep that you need to cancel
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Form
- In a browser, goto Including your account information
- Now enter your information
- Navigate up on the page to locate Submit
Company Information
| Address 1: | 350 Bush Street |
| Address 2: | Floor 13 |
| City: | San Francisco |
| State/Province/Region: | CA |
| Zip/Postal Code: | 94104 |
| Country: | United States |
| Phone 1: | (415) 701-1110 |
| Twitter Url: | https://twitter.com/hipchat?lang=en |
| Facebook Url: | https://www.facebook.com/HipChat/ |
| Main Site Url: | https://www.atlassian.com/software/hipchat |
| Contact Form Url: | https://www.atlassian.com/company/contact/purchasing-licensing |
| Help Site Url: | https://support.atlassian.com/?_ga=2.159887732.853026007.1569360084-2110602079.1569360084 |
| Terms Of Service Url: | https://www.atlassian.com/legal/cloud-terms-of-service |
| Privacy Policy Url: | https://www.atlassian.com/legal/privacy-policy |
