If you’re having trouble cancelling on your own, you can also try this online cancellation service:

For a low monthly membership fee, you can enjoy unlimited media content with Buddyplay. Follow these 6 steps to learn how to cancel your membership.

First, get together the following pieces of information, you will need them in order to cancel.

Reason for Cancellation
Phone Number
First Name
Date of Last Charge
Billing Address
ZIP/Postal Code
Last Name
Last 4 Digits of Card
Email Address
Amount of Last Charge

Next, use one of the following contact methods and steps to complete your cancellation.

Cancel by Phone (Live Agent)

  1. Contact customer service at 1-888-991-4415
  2. Advise the rep that you need to cancel
  3. Request a refund, it never hurts to ask
  4. Give the rep your account info
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation

Company Information

Address 1: 525 North Tryon Street
Address 2: Suite 1600
City: Charlotte
State/Province/Region: NC
Zip/Postal Code: 28202
Country: United States
Phone 1: 1-888-991-4415
Phone 2: 1-980-202-0251
Email 1: [email protected]
Main Site Url: https://www2.buddyplay.net
Help Site Url: https://buddyplay.zendesk.com/hc/en-us
Terms Of Service Url: https://www2.buddyplay.net/terms
Privacy Policy Url: https://www2.buddyplay.net/privacy

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Buddyplay


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