Amazon Drive

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Amazon Drive is a cloud storage option provided to customers of Amazon.

Amazon is a multi-national technology company founded in 1994 by Jeff Bezos in Bellevue, Washington and based currently in Seattle, Washington with a secondary headquarters in Arlington, Virginia. One of the most valuable companies in the world, Amazon is the second largest technology company by revenue, and the second largest employer in the USA.

Along with several other add-on services, Amazon Drive is offered to Amazon customers, and one plan level is included in the company’s Amazon Prime subscription plan. Amazon Drive allows customers to store, organize, and back up their photos and videos via the website, mobile application, or a desktop computer application. Prime members are provided with unlimited photo storage and 5 GB of space for video storage in addition to their other Prime membership benefits with no additional charge. A plan that offers 100 GB of storage space is offered as a standalone service for $11.99 per year. If the customer has a Prime subscription, their photos stored in the Amazon Drive do not count toward the 100 GB space limit. A plan offering 1 TB of storage space is offered for $59.99 per year as a standalone service. If the customer has a Prime subscription, their photos stored in their Amazon drive do not count toward this 1 TB space limit.

Just like Prime subscriptions, Amazon Drive subscriptions can be cancelled at any time, since there is no minimum commitment with these subscriptions. Customers are advised to ensure they have downloaded their stored files before cancelling the subscription. Refunds may be available for the remaining time left on the membership if it is cancelled before the end of the paid year. The information included below on this page has been collected in order to assist you in cancelling your Amazon Drive subscription, whether or not it is attached to a Prime membership.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Email Address
Phone Number
Billing Address
City
State/Province/Region
ZIP/Postal Code
The Credit Card Number you’re being charged on
Amount of Last Charge
Date of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-888-280-4331
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: P.O. Box 81226
City: Seattle
State/Province/Region: WA
Zip/Postal Code: 98108
Country: United States
Phone 1: 1-888-280-4331
Twitter Url: https://twitter.com/amazon
Facebook Url: https://www.facebook.com/Amazon/
Main Site Url: https://www.amazon.com
Help Site Url: https://www.amazon.com/gp/help/customer/contact-us#
Web Chat Url: https://www.amazon.com/gp/help/customer/contact-us#
Contact Form Url: https://www.amazon.com/gp/help/customer/contact-us#
Terms Of Service Url: https://www.amazon.com/gp/help/customer/display.html?nodeId=508088
Privacy Policy Url: https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=201909010
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Amazon Drive
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