Curves

The Basics: How to Cancel Your Membership at Curves

 

Curves is a gym membership that is focused on providing weight loss, fitness, and nutritional coaching programs exclusively for women. It’s an international chain of independently owned franchises (10,000 + locations) headquartered in Texas. Should you find it necessary to cancel your membership, here are a few steps:

  1. Read the Contract!!  Always read your contract before signing, and most importantly, the clauses regarding canceling your membership. This will save time and frustration down the road.  
  2. Read the cancellation policy  Because each Curves is an independently owned franchise, the cancellation policies may vary from franchise to franchise.  Expect to pay anywhere from $10 to $50 maximum in cancellation fees.
  3. Find the date you signed the contract and your account number.
  4. Provide Notification in Writing (reference your membership #) that you will be terminating the contract. Be sure to date the letter and address it to the appropriate person which can be determined by calling the location where you joined.  Give at least 30 days notice to give the location time to process the cancellation.
  5. Visit your local gym with a copy of the letter to make sure it doesn’t slip through the cracks. Ask to sit down with the manager or assistant manager. Maintain a professional attitude.
  6. Obtain signed confirmation that your gym membership will be canceled.  
  7. Follow up: Just to be on the safe side, be sure to double check a couple of days after cancellation so you don’t have any surprise recurring charges because someone “forgot” to handle it. There’s no need for another in-person visit. A simple call should do the trick.

Pro Tip: √ Be sure to note the cancellation policy on the contract prior to signing. Do they include the cancellation policy in your contract? Be professional when meeting with the manager.

Company Information

Contact your local gym

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Curves.

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