This is a company that will try almost anything to keep you as their customer. Below is a screenshot from our attempts to cancel the services online. They insist that most people who leave, will eventually return. They then offer you the option to “Freeze your Membership”, which then states if you still have time on your contract, it won’t freeze until the time on your contract is up.
These are feeble attempts to keep customers locked into paying. The staff at CYM has labeled the cancellation process for Club Fitness to be DIFFICULT. Trust us at CYM to help make the cancellation process quick, easy, and painless!
Club Fitness is not BBB accredited.