The Basics: How to Cancel Your Membership at Chemistry.com

Chemistry.com is an online dating service owned by Match.com that requires members to complete a ‘personality test’. The service will then match you with another member with similar interests in hopes of igniting a chemistry that will lead to a long-term romance. It is designed for serious singles seeking marriage. As a monthly membership, fees are automatically renewed on your credit card each month to prevent interruption in communication with other members. When you cancel, your account remains active with full member benefits until your subscription expires. Your subscription options range from $49.95 for a one-month membership to $159.95 ($26.66 per month) for a six-month subscription. If you signed up for a six-month membership and cancel after three months, you will be unable to get a refund, but will not be billed again at the end of that six months. For that reason, it’s important to not lock yourself into a long subscription period unless you’re confident that you’ll be using the service for the length of the subscription period. On the other hand,  If you just want to give the online dating scene a one-time shot, just sign up for the free trial which will send you five matches, or the one-month subscription for full member benefits.

Once you decide to cancel your membership, it’s fairly easy to navigate the site and cancel online.  Here’s what you’ll need to do:

  1. Sign into your account using your username and password
  2. Proceed to “Account Settings” and follow the resignation/cancellation instructions
  3. Select the “Continue Cancellation” option

Pro Tip: √Always read the fine print in the terms and conditions of any monthly membership service with automatic monthly billing. These are most often found on the main menu of the site. If not, search the site for the term “terms and conditions”. Chemistry.com Terms and Conditions can be found here: https://www.chemistry.com/v3/termsandconditions

 

Company Information

Phone 1:1-866-610-6338
URL: Click to view

 

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Chemistry.com.

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